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Orchard Residential Care is a leading provider of children’s residential services in Ireland and this key role of Quality Assurance Coordinator will assist the Group Quality Director in ensuring the best possible care and outcomes for children and young people we support is provided 24 hours a day, 365 days a year. Reporting to the Group Quality Director, this full-time role will be based from our Sligo office and be expected to travel to our residential services across the region.
Job Responsibility:
Implement the quality systems in place in the residential services to ensure compliance with all relevant regulations and standards and promoting the best possible outcomes for the children and young people availing of our services
Participate in the audit schedule including on site audits in the residential centres and day service, provide detailed report and support the Managers with corrective actions and monitor progress through quality improvement plans
Work collaboratively with PICs and Regional Directors to support the delivery of a high quality service
Collect, analyse and monitor quality assurance data, KPIs and emerging trends, compile this information into reports, and present these to monthly quality meetings
Responsible for the production of the monthly quality report and preparation of the monthly Quality report
Support the revision of policies and procedures and the maintenance of the document control spreadsheet
Ask and receive feedback from all stakeholders in the service, develop advocacy groups and promote a culture of continuous quality improvement
Take a lead in the implementation of an electronic quality assurance system
Undertake an annual report of the company each year
Attend the bi-monthly Quality & Safety Board Sub Committee meetings and present reports and data for Orchard Residential Care
Requirements:
Third level qualification in health, social care or quality management
At least one year experience working in a social care setting, preferably in mainstream residential services
Experience implementing a quality system in a care environment
Good knowledge of risk management and incident management & review
Knowledge and experience in TUSLA regulations, standards and inspections
Excellent communication and interpersonal skills, report writing skills and proficiency at managing records in electronic format and hard copy
Valid Garda Clearance and valid Overseas Clearance (if applicant lived abroad for more than 6 months)
Full Drivers licence with eligibility to drive in Ireland & access to a vehicle