Quality Assurance Consultant

• Continuously assess and enhance existing processes to optimise efficiency and effectiveness
• Collaborate with cross-functional teams to identify areas for improvement, implement corrective actions, and monitor the impact on overall quality
• Identify potential risks and vulnerabilities in IT processes and systems
• Develop risk mitigation strategies and work with project teams to integrate risk management into the project life cycle
• Define/Report on key performance indicators (KPIs) and quality metrics to measure the success of IT projects
• Generate regular reports for management, highlighting quality trends, issues, and improvement opportunities
• Conduct regular audits to ensure compliance with TAXUD policies, EC/industry standards, and regulatory requirements
• Collaborate with internal and external auditors to address findings and implement corrective actions
• Develop and deliver training programs to enhance the awareness of quality standards and best practices among IT teams
• Foster a culture of quality and continuous improvement within the organisation
• Evaluate and monitor the quality of deliverables from other service providers

• Bachelor’s degree in Information Technology, Computer Science, or a related field
• Minimum 10 years of experience in a similar role
• Deep understanding of business needs and expectations
• Worked into complex infrastructure projects, that required operational and processes knowhow in the area of: cloud migration&extension, infrastructure maintainance, support or extension, cybersecurity
• Required infrastructure techology & processes overview know-how
• Proven experience in quality assurance methodologies, processes, and tools
• Certification in quality management (e.g. Six Sigma)
• Project Management Skills: Strong project management skills with the ability to lead cross-functional teams and drive quality initiatives within project timelines
• Analytical and problem-solving skills
• Exceptional analytical skills to identify and address quality issues
• Ability to solve complex problems and make data-driven decisions
• Excellent communication skills to articulate quality requirements and issues to technical and non-technical stakeholders
• Collaborative approach to work effectively with diverse teams
• Familiarity with relevant regulatory requirements and industry standards in IT (e.g., ISO 9001, CMMI, GDPR)
• Demonstrated commitment to continuous improvement and staying abreast of industry trends and emerging technologies
• Meticulous attention to detail to ensure the highest standards of quality in IT deliverables
• Leadership skills to inspire and guide a team toward achieving quality objectives
• Ability to adapt to changing priorities, work under pressure, and navigate through ambiguity
• Excellent command of both spoken and written English (any other European language would be a plus)

Any other European language would be a plus

• Smooth integration and a supportive mentor
• Pick your working style: choose from Remote, Hybrid or Office work opportunities
• Projects have different working hours to suit your needs
• Sponsored certifications, trainings and top e-learning platforms
• Private Health Insurance
• Individual coaching sessions or joining our accredited Coaching School
• Epic parties or themed events