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Join our team at Chelsea as a Quality Assurance Co-ordinator and play a vital role in ensuring our products meet the highest standards every time. As the Quality Assurance Co-ordinator, you’ll be the link between quality and production, driving compliance, continuous improvement, and customer satisfaction. You’ll maintain and enhance our Quality and Food Safety Management Systems, lead internal audits, manage customer complaints, and champion a strong quality culture across the business.
Job Responsibility:
Maintain and improve Quality and Food Safety Management Systems (Dairy RMP, FSSC22000 and ISO9001)
Ensure compliance with legislation, certification, and customer standards
Manage document control, SOPs, and product specifications
Lead internal audits and support external and supplier audits
Investigate and resolve customer complaints promptly and effectively
Drive continuous improvement initiatives and GMP compliance
Provide training and mentoring to cross-functional teams
Requirements:
Tertiary qualification in science or equivalent (preferred)
Experience in Dairy and Food quality management systems
Experience in laboratory analysis (analytical and microbiological) would be an advantage
Strong problem-solving and root cause analysis skills
Excellent communication and training capability
Proficiency in MS Office, SAP, and data analysis tools
Passion for quality and enthusiasm for improvement
Eligibility to work in New Zealand immediately
Nice to have:
Experience in laboratory analysis (analytical and microbiological)
What we offer:
Company Superannuation
Medical Insurance
Employee Health & Wellbeing Program
Free parking
Free fully equipped gym, tennis court, fitness classes on site, access to a personal trainer