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In this key role, you’ll take ownership of product quality investigations, analyse consumer feedback, and work closely with suppliers and internal teams to deliver meaningful improvements. You’ll ensure ingredient specifications are accurate, support export documentation, and uphold best practice in quality and compliance across our global operations. Your work will directly influence how millions of consumers experience our products every day.
Job Responsibility:
Lead investigations into product and packaging issues, identifying root causes and driving corrective action
Track and analyse complaint data to highlight trends and recommend improvements
Oversee ingredient approval processes and manage up-to-date specifications
Partner with suppliers to maintain high-quality, audit-ready standards
Support export and regulatory documentation to ensure compliance across markets
Requirements:
2–3 years’ experience in a food or beverage environment
Degree in Food Science or a related discipline
Strong Excel and data presentation skills
Knowledge of GFSI standards and HACCP principles
Excellent communication and stakeholder management skills
High attention to detail, proactive mindset, and ability to meet tight deadlines
What we offer:
Training, development and genuine career progression opportunities
Competitive benefits, product discounts, and a supportive, collaborative team environment
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