Quality Assurance Cash and Trade Processing Representative, Citi

Quality Assurance Cash and Trade Processing Representative

Citi

Location:
United States, Getzville

Category:
Banking

Contract Type:
Employment contract

Salary:

41660.00 - 54340.00 USD / Year

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Job Description:

The Cash and Trade Proc Rep 5 is a role responsible for processing varied cash & trade operation tasks in coordination with the Transaction Services team. The overall objective is to perform multiple processing activities of limited complexity in a fast-paced environment, while focusing on quality, details and accuracy.

Job Responsibility:

Randomly extract, review and report data entry deviations using Parascript and TMS
Calibrate on a regular basis to ensure 95% confidence level with a margin of error of 1-2%
Provide appropriate level-based system and entry access within outlined client security guidelines
Perform client impacting quality control functions
Perform all data entry functions, including audit
Perform specialty functions within the operations process
Escalate observed issues timely and appropriately
Proactively identify opportunities for process improvements yielding increased productivity and efficiency for the operation
Support higher level tasks and other duties to support the business as needed
Assist in the monthly Management Control Assessment review process
Operate within a highly regulated, high security environment
Adhere to all departmental and corporate policies and procedures, dress code, client requirements and compliance guidelines
Accept feedback in a constructive manner
Actively contribute to a positive team environment and culture
Embrace change and support business directives
Assist with ad hoc reporting when requested
Adhere to Citi Values and Code of Conduct

Requirements:

2-4 years of relevant experience
Demonstrated basic experience in cash management processing and transaction services
Proficiency with Microsoft Office tools and data entry skills
High School diploma or equivalent

What we offer:

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages including vacation, sick leave, and paid holidays
discretionary and formulaic incentive and retention awards

Additional Information:

Job Posted:
November 26, 2025

Expiration:
December 02, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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