Quality Assurance Analyst, Wells Fargo

Wells Fargo

Location:
United States, San Antonio ▼
Charlotte

Category:
Banking

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Wells Fargo is seeking a Quality Assurance Analyst in the Quality Escalation team as part of the Commercial Banking Operations division. This position is responsible for providing first level analytical support for reviewing actions, transactions, documentation, processes and programs to ensure quality standards are met, relevant controls are followed and executed, and deficiencies are identified and addressed.

Job Responsibility:

Examine and research complex programs, processes, claims, documentation, or files to ensure compliance with internal company requirements or agency or government regulations
Perform advanced, comprehensive reviews of multiple types of executive resolution transactions and case reviews within a business line
Identify risks and problem areas and recommend improvements
Research risks and develop solutions for problems identified
Perform branch or office inspections on key controls, procedural, or policy inspection points to ensure compliance with company requirements, agency or government regulations
Evaluate staff knowledge and compliance with governing policies, procedures and regulations
Provide support for exam management activities and any other initiatives as needed
Mentor less experienced staff and assist with their development
Consult with leadership related to results of assessment
Communicate overall process or transaction quality
Provide feedback to appropriate contacts regarding identified material deficiencies or issues including identification of inconsistencies

Requirements:

2+ years of Quality Assurance experience or equivalent demonstrated through work experience, training, military experience, or education
Experience with Finance and Accounting concepts, methodologies and systems such as Cost Basis Accounting, GAAP, Balance Sheet or Income Statement
Familiarity with GAAP and IFRS accounting principles, loan documentation, components of financial ratios, spreading and covenants
Commercial banking experience
Experience analyzing accounting principles, tax returns, and business and personal financial statements
Experience with one or a combination of the following systems: Automated Financial Systems (AFS) commercial loan system, FIS Optimist or ICMP
Ability to interact with integrity and a high level of professionalism with all levels of customers, team members and management
Leadership skills including coaching, training, and mentoring
Knowledge and understanding of loan documentation
Ability to recognize service possibilities that will increase customer satisfaction
Sound analytical skills with high attention to detail and accuracy
Ability to apply knowledge of processes and systems to accomplish tasks
Excellent verbal, written, and interpersonal communication skills
Ability to listen, understand, respond, and build relationships across the organization
BS/BA degree or higher in business administration, economics, accounting, finance, or another business-related field
Ability to work effectively, as well as independently, in a team environment
Intermediate Microsoft Office skills

Nice to have:

Experience with Finance and Accounting concepts, methodologies and systems such as Cost Basis Accounting, GAAP, Balance Sheet or Income Statement
Familiarity with GAAP and IFRS accounting principles, loan documentation, components of financial ratios, spreading and covenants
Commercial banking experience
Experience analyzing accounting principles, tax returns, and business and personal financial statements
Experience with one or a combination of the following systems: Automated Financial Systems (AFS) commercial loan system, FIS Optimist or ICMP
Leadership skills including coaching, training, and mentoring
BS/BA degree or higher in business administration, economics, accounting, finance, or another business-related field

Additional Information:

Job Posted:
September 08, 2025

Expiration:
September 10, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Quality Assurance Analyst