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Step into a role of Quality Assurance Analyst at Barclays, where you’ll take responsibility for operational execution task. You must take responsibility for controlling risk and enhancing controls in connection to your job and areas of responsibility in accordance with rules and regulations. You must follow well defined procedures that may require a range of job routines and make judgement based on practice and previous experience.
Job Responsibility:
Take responsibility for operational execution task
Take responsibility for controlling risk and enhancing controls in connection to your job and areas of responsibility in accordance with rules and regulations
Follow well defined procedures that may require a range of job routines and make judgement based on practice and previous experience
Identification of industry trends and developments to implement best practice in quality assurance Services
Collaboration with teams across the bank to align and integrate quality assurance processes
Development and governance of internal quality assurance procedures, standards and specifications, and act as a catalyst for change, mitigate risks and maintain efficient operations
Development of reports and presentations on quality assurance performance and communicate findings to internal senior stakeholders
Identification of areas for improvement and providing recommendations for change in quality assurance processes and provide feedback and coaching for colleagues on these highlighted areas
Execution of service quality assessments to monitor the quality objectives set by the bank, and ensure they comply with regulatory requirements
Participation in projects and initiatives to improve quality assurance efficiency and effectiveness
Determination of risk based on outcome of QA reviews, flagging risks that are outside of tolerance
Requirements:
Proven experience in an AML Financial Crime Operations and Quality Assurance role
Good knowledge and understanding of the legislation that affects our clients (including the Data Protection Act, Companies Act, Insolvency Act, Financial Services Act, Money Laundering and confidentiality regulations)
Knowledge of AML, PEPS and Sanctions Policies
Knowledge of the roles and business activities carried out by other teams in Financial Crime as well as across other business functions with an understanding of how these relate to the AML Financial Crime Analyst role and business activities
Prior experience with using computer systems (such as Full Serve, Mantas, Edocs, QMS and Frauds3) would also be valuable
Have a strong understanding of investigations and decision making
Time management skills: must manage workloads effectively to complete complex and high-priority tasks within target timescales
Excellent written and verbal communication skills
What we offer:
Health and wellness access to wellness rooms, gyms and mental health support
A place where you can belong
Collaborative areas
More than work from socialising to sports, from community events to volunteering