Quality Assurance Analyst Job at Barclays (Glasgow)

Quality Assurance Analyst

The Quality Assurance Analyst (QA) plays a key role in maintaining and enhancing...

Location

United Kingdom , Birchwood

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience in Quality Assurance, Compliance Monitoring, or Operational Quality roles, ideally within a regulated or customer-centric environment
Knowledge of Safer Gambling, Customer Due Diligence (CDD), and Customer Service quality standards
Understanding of complaints handling processes and associated regulatory or customer experience requirements
Exceptional attention to detail with strong analytical and problem-solving skills
Skilled communicator with the ability to provide clear, objective, and constructive feedback to drive improvement
Strong organisational skills and the ability to manage multiple priorities and deadlines
Competent in using data and reporting tools to produce and interpret QA MI
Proactive and collaborative mindset, with a genuine passion for quality, compliance, and customer experience

Job Responsibility

Work with Compliance Operations and Customer Service Team Managers to ensure the required volume of QA checks are completed, covering Safer Gambling, CDD reviews and interactions, Customer Service contacts, and Complaints handling
Support the creation, enhancement, and delivery of a robust QA plan, ensuring the structure and approach to Quality Assessment across the operation is consistent and effective
Establish and maintain strong relationships with key stakeholders across Compliance, Customer Operations, and supporting teams to enable collaboration and meaningful feedback
Track, monitor, and report on actions and recommendations arising from QA activity, ensuring owners complete them effectively and on time
Ensure all QA assessments and records are completed accurately, consistently, and within agreed timeframes
Provide stakeholders with clear and insightful QA reporting, highlighting key findings, recommendations, and overall adherence to internal standards and the wider regulatory environment
Collaborate with the Training and Knowledge Base Manager to identify training needs and support the delivery of new or refresher training
Produce monthly QA Management Information (MI) where requested, for submission to relevant forums, committees, and governance meetings
Identify, assess, and escalate any compliance, conduct, or operational risks in a timely and appropriate manner
Maintain an up-to-date understanding of relevant regulatory requirements, including data protection, anti-money laundering (AML), safer gambling, complaints handling, and customer contact regulations

Fulltime

Quality Assurance Analyst

Step into a role of Quality Assurance Analyst at Barclays, where you’ll take res...

Location

India , Noida

Salary:

Not provided

Barclays

Expiration Date

Until further notice

Requirements

Proven experience in an AML Financial Crime Operations and Quality Assurance role
Good knowledge and understanding of the legislation that affects our clients (including the Data Protection Act, Companies Act, Insolvency Act, Financial Services Act, Money Laundering and confidentiality regulations)
Knowledge of AML, PEPS and Sanctions Policies
Knowledge of the roles and business activities carried out by other teams in Financial Crime as well as across other business functions with an understanding of how these relate to the AML Financial Crime Analyst role and business activities
Prior experience with using computer systems (such as Full Serve, Mantas, Edocs, QMS and Frauds3) would also be valuable
Have a strong understanding of investigations and decision making
Time management skills: must manage workloads effectively to complete complex and high-priority tasks within target timescales
Excellent written and verbal communication skills

Job Responsibility

Take responsibility for operational execution task
Take responsibility for controlling risk and enhancing controls in connection to your job and areas of responsibility in accordance with rules and regulations
Follow well defined procedures that may require a range of job routines and make judgement based on practice and previous experience
Identification of industry trends and developments to implement best practice in quality assurance Services
Collaboration with teams across the bank to align and integrate quality assurance processes
Development and governance of internal quality assurance procedures, standards and specifications, and act as a catalyst for change, mitigate risks and maintain efficient operations
Development of reports and presentations on quality assurance performance and communicate findings to internal senior stakeholders
Identification of areas for improvement and providing recommendations for change in quality assurance processes and provide feedback and coaching for colleagues on these highlighted areas
Execution of service quality assessments to monitor the quality objectives set by the bank, and ensure they comply with regulatory requirements
Participation in projects and initiatives to improve quality assurance efficiency and effectiveness

What we offer

Health and wellness access to wellness rooms, gyms and mental health support
A place where you can belong
Collaborative areas
More than work from socialising to sports, from community events to volunteering
Be you. Be valued. Belong.

Fulltime

Quality Assurance Analyst

Arthur Lawrence is looking for a Quality Assurance Analyst one of our clients in...

Location

United States , Elgin

Salary:

Not provided

Arthur Lawrence

Expiration Date

Until further notice

Requirements

4+ years of experience creating test scenarios and test cases
4+ years of experience working with COBOL and JCL
4+ years of experience running and troubleshooting mainframe batch jobs

Quality Assurance Analyst

BlueWater Federal is looking for a Quality Assurance Analyst to support the SEWS...

Location

United States , Colorado Springs

Salary:

95000.00 - 120000.00 USD / Year

BlueWater Federal Solutions

Expiration Date

Until further notice

Requirements

Bachelor’s degree in engineering, IT, Operations, Quality, or related field or equivalent work experience
7+ years of quality assurance experience supporting DoD operations, O&M, or mission critical systems
Must have an active Secret clearance
Experience executing quality oversight on contracts with PWS aligned deliverables
Experience supporting high availability systems similar to SEWS 3’s mission construct

Job Responsibility

Develop, maintain, and enforce the SEWS 3 Quality Control Plan in alignment with the PWS and OM&S mission requirements
Implement quality processes across O&M, cybersecurity, engineering, site support, and training activities to ensure compliance with PWS requirements
Manage quality reviews of all deliverables including documents, spreadsheets, training materials, and drawings for accuracy, configuration compliance, and contractual alignment
Ensure proper data integrity for reports and documentation supporting mission system O&M
Validate accuracy of site documentation including drawings, topology, rack elevations, and equipment inventories per PWS appendices
Provide quality dashboards, trend analysis, and performance summaries to leadership and the SPO
Inspect incoming and outgoing shipments and associated paperwork for accuracy and completeness

What we offer

competitive health and wellness benefits package, including medical, dental, and vision coverage
generous 401k matching
employee stock purchase program
life insurance options
time off with pay

Quality Assurance Analyst

We are seeking a highly organized, self-motivated QA Engineer to join our team. ...

Location

India

Salary:

Not provided

RemotivateJobs

Expiration Date

Until further notice

Requirements

At least two (2) years of experience in a professional quality control environment or comparable experience
Knowledge of Search Engine Optimization (SEO)
Strong editorial judgment and confidence to consult on issues
Experience with content management systems
WordPress is a plus
Familiarity with QA Automation tools and testing platforms, such as Selenium, is a plus
Excellent analytical and problem-solving skills
Strong attention to detail and ability to prioritize issues across multiple projects
Proficiency in English
Bachelor’s degree in Computer Engineering or related field and/or equivalent experience

Job Responsibility

Actively participate in identifying and implementing solutions for common errors
Review all work completed prior to client delivery
Collaborate with the manager to create effective standard operating procedures and training materials to support SEO efforts
Work within HD’s quality control checker
Gather and monitor performance metrics for quality control measures
Contribute to training efforts and assist in developing relevant content
Create and utilize detailed QA Checklists and provide detailed feedback
Create and run reports on quality metrics
Analyze bugs and errors found during system tests including the HD QA system check
Maintain updated knowledge of industry trends and advancements

Fulltime

Quality Assurance Analyst

As a Quality Assurance Analyst within the Quality Management & Product Integrity...

Location

Canada , Dorval

Salary:

Not provided

Bombardier

Expiration Date

Until further notice

Requirements

minimum of 3 to 5 years of pertinent experience
experience in Quality Management Systems
experience in Manufacturing Systems
experience in Quality Control
experience in Continuous Improvement
strong customer focus
skilled at influencing and mobilizing others
college degree or equivalent
functional in using the Microsoft Office suite

Job Responsibility

Develop, control and continuously improve QMS content
Identify, centralize & leverage best QA practices
Assess the need and manage the impact of QMS changes to the site’s operations
Go and see the site’s operations to grasp the situation beyond a proposed solution
Support QMS change implementation
Provide QMS technical support to QA community, to the users of the QMS and to the Onsite Quality Analysts

What we offer

Insurance plans (Dental, medical, life insurance, disability, and more)
Competitive base salary
Retirement savings plan
Employee Assistance Program
Tele Health Program

Fulltime

Quality Assurance Analyst

Arthur Lawrence is looking for a Quality Assurance Analyst one of our clients in...

Location

United States , Elgin

Salary:

Not provided

Arthur Lawrence

Expiration Date

Until further notice

Requirements

5+ years of experience with Mainframe technologies, COBOL, and JCL
5+ years of experience in healthcare claims processing and creating/executing test scenarios
Strong analytical, problem-solving, communication, and time management skills with the ability to work effectively in a team environment

Quality Assurance Analyst

We are seeking a Quality Assurance Analyst to join our team in South San Francis...

Location

United States , South San Francisco

Salary:

Not provided

Dutech Systems

Expiration Date

Until further notice

Requirements

Bachelor’s degree in a related field
Minimum 3 years of experience in clinical or financial systems installation, implementation, development, or QA
Minimum 1 year of experience using Microsoft Office applications (Word, Excel, PowerPoint, etc.)
Strong understanding of QA principles, concepts, industry practices, and standards

Job Responsibility

Research project work requests to identify related areas impacted, participate in design specifications, and recommend training methods and materials
Independently manage QA tasks under the direction of project leaders while upholding corporate standards
Ensure project deliverables meet company guidelines, regulatory expectations, and provided specifications
Analyze potential issues and escalate to Development as necessary
Identify user assumptions, system performance issues, and success criteria within the user environment
Collaborate with technical writing teams to update customer release notes with new functionality
Apply knowledge of clinical and/or financial Home Healthcare processes, regulations, and HCHB SDLC policies
Create, execute, and document effective and thorough test cases

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