Quality Assurance Analyst, Consumer Products

• Conducts technical audit and identify QC process issue at factory as needed, help supplier to work on the improvement to mitigate quality risk in production aiming to secure on-time delivery and high-quality standard to protect Disney brand
• Drives supplier to work on root cause analysis and corrective action
• develop, recommend and monitor correction and preventive action in regards to production quality improvement. Review and validate the implementation throughout issue closure
• Conducts and carries out onsite inspection for finished products to ensure production quality meets Disney standards
• Manage a 3rd party consultant to perform quality assurance inspection for Disney product, monitor and leverage 3rd party consultant’s service to best manage the gating of product’s quality from Disney suppliers
• Provides update and reporting out of supplier quality issue and communicate outcome of quality activities to QA manager and project stakeholders
• Analyze quality data to identify areas for improvement in factory quality management system
• Supports leadership to manage the deliverables of the development of short and long-term quality strategies for managed suppliers, setting priorities, objectives, and action plans to mitigate risk with measurable accountability
• Provides quality training to factory for continuous manufacturing process optimization and quality management system improvement
• Co-works closely with internal and external partners for quality communication and problem solving, host meeting with cross function teams and build up strong relationships and mutual trust at work
• Engages from early design review through sample development from manufacturability perspective, provide QC inputs, suggestions and solutions to internal and external teams to mitigate quality risk in mass production
• Travels domestically and internationally to our managed suppliers for quality management tasks
• Participates in QA program and/or quality improvement initiatives to reduce finished product rejects/complaints, support management team to achieve supplier quality performance targets and quality improvement goals

• Minimum of 5 years of related experience
• Bachelor’s Degree or equivalent experience/education combination
• Consumer product or industry-specific experience
• Proficient in English and Vietnamese
• Strong computer skills including Microsoft Office and databases
• Knowledge of tools, concepts and methodologies of QA
• Knowledge of relevant regulatory requirements globally

Prior experience in multinational environment is a plus