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We are looking for a detail-oriented Quality Assurance Analyst to help ensure the performance, usability, and reliability of digital products in Dallas, Texas. In this role, you will evaluate web-based applications, document issues clearly, and collaborate with technical teams to improve overall product quality. The position is well suited for someone who thrives in a fast-paced delivery environment and brings hands-on experience with testing processes across digital platforms.
Job Responsibility
Execute manual and automated test activities for web applications and digital platforms to confirm features work as intended
Create, maintain, and update test cases, test scenarios, and supporting documentation aligned with product requirements and release goals
Detect, record, and track defects, then work closely with developers and stakeholders to support timely resolution
Validate fixes and perform regression testing during recurring enhancement and release cycles
Partner with Agile team members in planning, review, and testing discussions to promote quality throughout development
Assess application behavior, functionality, and user experience to identify risks that may affect system stability or performance
Use testing tools and support platforms, including Selenium and Zendesk, to manage test execution and issue reporting
Requirements
At least 3 years of experience in quality assurance testing within web, digital, or online application environments
Practical experience with manual testing methodologies and a solid understanding of software defect life cycle management
Exposure to test automation tools such as Selenium for browser-based testing activities
Ability to identify issues accurately, document findings clearly, and communicate effectively with development teams
Familiarity with Agile delivery models and working within frequent release or enhancement schedules
Strong attention to detail with a consistent approach to verifying functionality and system reliability
Experience using QA tools, issue tracking systems, or customer support platforms such as Zendesk is preferred
Nice to have
Experience using QA tools, issue tracking systems, or customer support platforms such as Zendesk is preferred