Quality Assurance Administrator

• Provide quality control support
• Perform quality reviews and ensure control procedures are followed
• Identify, research, resolve and report all discrepancies related to claims, procedural issues, and quality data transmissions
• Document quality issues and performance measures for management review
• Provide support to the business line staff in the areas of reporting and business documentation
• Evaluate the quality and accuracy of work being reviewed
• Work closely with both internal and external customers to meet their service needs
• Act as a subject matter expertise
• Provide information and assist in the feedback and education to staff

6+ months of Quality Assurance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Completed at least 2 years of Tertiary education