Quality and Risk Manager Job at Circle Health Group (Basingstoke)

Program Manager Clinical Risk Management and Patient Safety - Quality Management

This role also works in conjunction with the System Director of Clinical Risk Ma...

Location

United States , Tyler

Salary:

Not provided

CHRISTUS Health

Expiration Date

Until further notice

Requirements

Bachelor’s Degree in healthcare-related field required
5 years of healthcare risk management experience required
Proficiency with Microsoft Word, Excel, and PowerPoint required
Certified Professional in Patient Safety (CPPS) or Certified Professional in Healthcare Risk Management (CPHRM) required within 1 year of hire

Job Responsibility

Assists in identifying and evaluating activities or events occurring within the system and facilities, which may affect patient safety, resulting in either patient injury and/ or a potential opportunity to improve care delivery and patient safety
Facilitates implementation and management of a system clinical adverse event investigation process and provides consultation to facility and system staff
Provides leadership for conducting patient safety/ clinical risk assessments and adverse event investigations including root cause analyses and implementation of effective corrective action plans
Demonstrates a high degree of professionalism and communication skills when working with staff involved in adverse events, promoting a culture of no blame and collaboration
Facilitates, tracks, and maintains appropriate records and metrics regarding adverse events and potential for patient and staff safety issues
Uses data and trend analysis experience to facilitate system efforts to analyze data including metrics, surveys, occurrence reports, adverse event investigations, FMEAs, and other information to identify and prioritize clinical risk management/ loss prevention, and patient and staff safety concerns
Supports and contributes to system efforts to carry out FMEAs regarding clinical risk management/ loss prevention, as well as patient and staff safety concerns
Carry out other duties as assigned by leadership
Strive to increase and share current knowledge in the areas of clinical risk management and patient and staff safety
Possesses excellent organizational and analytical skills

Fulltime

Operational Risk Management - Quality Assurance Lead - SVP

Operational Risk Assurance teams support the Global Operational Risk function by...

Location

United Kingdom , Belfast

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Substantial years of experience in Internal Audit, Operational Risk Assurance or Compliance Assurance with strong knowledge of 2nd line Testing & Monitoring routines
Outstanding communication and influencing skills through all levels of the organization and with external partners and vendors
Exceptional relationship management skills
In depth knowledge of Assurance Methodologies, technology platforms supporting 2nd line Risk Management
Ability to effectively communicate complex topics to a broad audience
Detailed oriented with analytical skills
Expert in Microsoft Office Tools
Bachelor’s/University degree, Master’s degree preferred

Job Responsibility

Responsible for maintaining and evolving the ORM Quality Assurance Methodology and desktop procedures
Establishes and oversees the execution of ORM Quality Assurance for the whole of Global ORM teams
Lead and manage a team of Quality Assurance testing team and be responsible for coaching and development of the team
Responsible for undertaking or contributing to certain governance processes such as annual planning, change management of annual plans
Responsible for providing challenge to the ORM coverage and Risk SME teams for Independent Challenge activities including and undertaking quality assurance activities for areas as advised by the Head Operational Risk Assurance from time to time
Co-ordinating and managing stakeholder engagements within wider Risk organization
Responsible for providing management information
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency

What we offer

Generous holiday allowance starting at 27 days plus bank holidays
increasing with tenure
A discretional annual performance related bonus
Private medical insurance packages to suit your personal circumstances
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources

Fulltime

Business Risk and Control Manager

We’re currently looking for a high caliber professional to join our team as AVP,...

Location

India , Chennai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

12+ years of relevant experience in Operational Risk/ Enterprise Risk Management/ Business Risk Management including team management
Strong knowledge of regulatory requirements related to Operational Risk/ Internal controls
Demonstrated understanding of operational risk and gap identification
Experience in at least one banking business segment (e.g. Consumer Banking, Wealth Management, Institutional Banking) with related in-depth product knowledge
Excellent verbal and written communication skills
Customer focused with excellent Interpersonal skills and ability to work well in a team environment collaborating across diverse groups
Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
Self-motivated and detail oriented
Exhibit problem-solving and decision-making skills
Flexible to work in Night Shifts

Job Responsibility

Timely execution of the Managers Control Assessment (MCA) program
Supervise & manage teams involved in the end to end monitoring of the controls as defined in Risk Management policy
Maintain oversight and monitoring of the operational risk management system and the quality of the generated data
Lead / participate in strategic initiatives viz. control performance enhancement, etc.
Participate in leadership meetings to analyze documentation and processes to ensure risks and control points are properly addressed
Involve in Control & Monitoring Design Assessment (CMDA) meetings and provide expertise/ guidance in drafting the procedures
Pro-actively identifies any monitoring breaks and suggest enhancements
Support with the timeliness, accuracy and completeness of the MCA through controls prior to the execution of a process (QC)
Apply knowledge of the business, products or services to identify and implement control points and processes throughout the business
Serve as partner to the onshore team & controls group and involve in Risk redesign or any other reengineering initiative

What we offer

Access to telehealth options, health advocates, confidential counseling
Expanded Paid Parental Leave Policy
Access to an array of learning and development resources

Fulltime

Business Risk & Control Sr Manager

We’re currently looking for a high caliber professional to join our team as VP, ...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

10-12 years of relevant experience in Operational Risk/ Enterprise Risk Management/ Business Risk Management including team management
Project management and governance experience with demonstrated ability to achieve and exceed critical milestones
Outstanding leadership, communication, and influencing skills
Ability to foster working relationships with other leaders across multiple lines of business
Demonstrated judgement and critical thinking skills
Management of a global operations and a complex environment that includes global teams
Strong sense of accountability and ownership, with strong results orientation
Demonstrated understanding of operational risk and gap identification
Flexible to work in Night Shifts

Job Responsibility

Contribute to governance and the facilitation of the execution of the Manager Control Assessment (MCA)
Motivate and manage large teams in the quality, completeness, and accuracy of the implementation of the Control Framework
Perform a detailed analysis on the identification of issue root cause
Contribute to the Lessons Learned Policy
Participate in the review and challenge process
Support with adherence to the MCA Standard
Actively deals with Operational and Compliance Risk
Perform detailed analysis to identify, assess, escalate, and manage risk exposures
Support Risk Appetite and monitor / assess exposures against this
Support with the process to identify, assess, record and response to Operational and Compliance Risk events

What we offer

Access to telehealth options, health advocates, confidential counseling
Expanded Paid Parental Leave Policy
Access to an array of learning and development resources

Fulltime

Audit Manager - Operational Risk Management

The Audit Manager is an intermediate level role responsible for performing compl...

Location

Ireland , Dublin

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

A suitable level of Internal Audit experience ideally coupled with Risk Management Financial Services experience working within a global model and cross-regional teams
Proven ability to execute concurrently on a portfolio of high-quality deliverables according to strict timetables
Demonstrated ability to implement continuous improvement and innovation in audit tools and techniques
Self-Starter to proactively identify risks in the business
Related certifications (CPA, ACA, CFA, CIA, CISA or similar) preferred
Effective verbal, written and negotiation skills
Effective project management skills
Effective influencing and relationship management skills

Job Responsibility

Consistently develop, execute and deliver audit reports in a timely manner, in accordance with Internal Audit and Regulatory standards
Review and approve the Business Monitoring Quarterly summary and serve as lead reviewer for all reviews
Collaborate with teams across the business and determine impact on overall control environment and audit approach
Manages audit activities for components of Operational Risk Management, including a portion of the audit annual plan
Advise the business on change initiatives, while advancing integrated auditing concepts and technology adoption
Recommend interventions to issues, propose solutions for risk and control problems, partner with Directors and Managing Directors to develop approaches for broader corporate issues
Apply in-depth understanding of Internal Audit standards, policies and regulations to a specific product or function area
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

What we offer

This is a fantastic opportunity to gain exposure to many parts of the business and to use your technical skills in a different way
This is a role that will offer you the opportunity to build and develop an in-depth knowledge within Internal Audit and drive your career forward

Fulltime

Business Risk and Control Manager

We’re currently looking for a high caliber professional to join our team as AVP,...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

12+ years of relevant experience in Operational Risk/ Enterprise Risk Management/ Business Risk Management including team management
Strong knowledge of regulatory requirements related to Operational Risk/ Internal controls
Demonstrated understanding of operational risk and gap identification
Experience in at least one banking business segment (e.g. Consumer Banking, Wealth Management, Institutional Banking) with related in-depth product knowledge
Excellent verbal and written communication skills
Customer focused with excellent Interpersonal skills and ability to work well in a team environment collaborating across diverse groups
Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
Self-motivated and detail oriented
Exhibit problem-solving and decision-making skills
Flexible to work in Night Shifts

Job Responsibility

Timely execution of the Managers Control Assessment (MCA) program
Supervise & manage teams involved in the end to end monitoring of the controls as defined in Risk Management policy
Maintain oversight and monitoring of the operational risk management system and the quality of the generated data
Lead / participate in strategic initiatives viz. control performance enhancement, etc.
Participate in leadership meetings to analyze documentation and processes to ensure risks and control points are properly addressed
Involve in Control & Monitoring Design Assessment (CMDA) meetings and provide expertise/ guidance in drafting the procedures
Pro-actively identifies any monitoring breaks and suggest enhancements
Support with the timeliness, accuracy and completeness of the MCA through controls prior to the execution of a process (QC)
Apply knowledge of the business, products or services to identify and implement control points and processes throughout the business
Serve as partner to the onshore team & controls group and involve in Risk redesign or any other reengineering initiative

What we offer

Access to telehealth options, health advocates, confidential counseling
Expanded Paid Parental Leave Policy
Access to an array of learning and development resources

Fulltime

Vp - mca quality business risk and control

The MCA Quality Assurance team is an integral part of the Central Controls MCA t...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

10+ years of relevant experience in Business Risk and Control
Background in controls management, audit, quality assurance, operational risk management or compliance preferred
or equivalent subject matter expertise in a relevant business/function
Interpersonal skills with the ability to work collaboratively and influence people at all levels of the organization and across different geographic locations
Ability to quickly understand complex subject matter, demonstrate critical thinking and communicate effectively
Excellent communication skills required to negotiate internally, often at a senior level
Proficient in MS office

Job Responsibility

Execution of enterprise-wide MCA QA reviews in accordance with Citi’s Standards and Procedures set up by Central Controls
Completing QA Review scripts across all in-scope Businesses and Functions and gathering evidence for areas of concern
Establishing and maintaining strong working relationships across all lines of defense including within Central Controls. Businesses and Functions, Operational Risk, Independent Compliance Risk Management, and Internal Audit
Collaborating closely with stakeholders as exceptions emerge and ensuring these are communicated to management on a timely basis
Developing recommendations to strengthen internal controls and improve operational efficiency, where appropriate
Designing and leveraging intelligent solutions to enhance data analytics to support sampling methodologies and MCA QA coverage

Fulltime

Operational Risk Manager

The role supports ORM Data and Technology needs across all ORM Risk Types and ex...

Location

United Kingdom , Belfast

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Solid experience in product program governance and risk management framework
Skills in risk management, business analysis, data, analytics, databases, data quality are desired
experience in database tools, Tableau, Power BI, visualization is preferred
Strong team player with excellent work ethics, attention to details and accuracy
Quick learner with strong communication, organizational & interpersonal skills with the ability to work with counterparts in various areas in the organization
Excellent proficiency in Microsoft Office – particularly Excel (metrics and data analysis), PowerPoint (presentation decks), and Word (writing and editing procedural and technical documentation)
Good understanding of Risk Management and Operational Risk Management with some basic understanding of Financial Models
Knowledge of Data Governance and Strategy a plus
Bachelor’s/University degree required, Master’s degree preferred.

Job Responsibility

Execute remediation of Data Governance and Data Management including but not limited to: Critical Data Elements, Data Quality Rules, Data Lineage and Data Domains utilizing Citi’s Enterprise tooling
Execution of ORM Data Use Cases
Liaise with multiple and varied stakeholders in the chief data office, ORM Risk leads, technology teams and various PMO teams to plan, track, execute and deliver on data projects
Support Operational Risk Management's (ORM) Data and Technology needs across all ORM Risk Types (L1's)
Execution of ORM's Consent Order Milestones across the various risk types
Define and manage Operational Risk Data Strategy including but not limited to performing data analysis to derive insights that can be used for effective identification and management of Operational Risk
Product Ownership of relative L1 Tool (Data Risk, 3rd Party Risk, Tech & Cyber) encompassing strategy, project management, backlog, BOW and Budget
Develop and maintain strong relationships with senior stakeholders across multiple organizations (internal and external)
Ability to report and present a variety of statuses to multiple levels of management and audiences.

What we offer

Generous holiday allowance starting at 27 days plus bank holidays
increasing with tenure
A discretional annual performance related bonus
Private medical insurance packages to suit your personal circumstances
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources.

Fulltime

Quality and Risk Manager

Circle Health Group

Location:
United Kingdom , Basingstoke

Category:
Quality Control

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 15, 2026

Expiration:
February 15, 2026

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Quality and Risk Manager

Circle Health Group

Location:United Kingdom , Basingstoke

Category:Quality Control

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:January 15, 2026

Expiration:February 15, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Operational Risk Manager

Location:
United Kingdom , Basingstoke

Category:
Quality Control

Contract Type:
Not provided

Job Posted:
January 15, 2026

Expiration:
February 15, 2026