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An exciting opportunity has arisen for an experienced Quality and Materials Documentation Technician to join a well-established engineering and manufacturing business based in Port Talbot. This permanent, full-time role offers a 4-day working week - providing a great work-life balance and the chance to make a vital contribution to quality assurance operations. In this position, you'll ensure all materials and products meet internal, legal, and customer quality requirements through effective documentation and certification control.
Job Responsibility:
Manage and verify all material certification to meet compliance and customer standards
Liaise with suppliers to correct or clarify certification documents promptly
Compile and control comprehensive customer certification packs with full ownership from start to completion
Organise and maintain certification records in both electronic and hard copy formats
Collaborate with suppliers and internal teams to resolve issues quickly and improve certification processes
Ensure compliance with ISO 9001, PED, and other relevant quality standards
Contribute to continuous improvement of documentation systems and procedures
Record and manage external NCRs and customer complaints, ensuring timely resolution and documentation
Requirements:
Previous experience in a Quality Assurance or similar documentation-based role
Strong understanding of material certification and material specifications
Experience within a manufacturing environment
Excellent attention to detail with strong analytical and communication skills
Knowledge of internal auditing processes is desirable
Nice to have:
Knowledge of internal auditing processes is desirable