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Quality Analyst

barclays.co.uk Logo

barclays

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Location:
India , Noida

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Category:
Banking

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Step into a role of Quality Analyst, where you will take responsibility for client service and operational execution task. You must take responsibility for controlling risk and enhancing controls in connection to your job and areas of responsibility in accordance with rules and regulations. To determine, negotiate and agree internal quality procedures, service standards and specification to improve performance and quality directing objectives.

Job Responsibility:

  • Identification of industry trends and developments to implement best practice in quality assurance Services
  • Collaboration with teams across the bank to align and integrate quality assurance processes
  • Development and governance of internal quality assurance procedures, standards and specifications, and act as a catalyst for change, mitigate risks and maintain efficient operations
  • Development of reports and presentations on quality assurance performance and communicate findings to internal senior stakeholders
  • Identification of areas for improvement and providing recommendations for change in quality assurance processes and provide feedback and coaching for colleagues on these highlighted areas
  • Execution of service quality assessments to monitor the quality objectives set by the bank, and ensure they comply with regulatory requirements
  • Participation in projects and initiatives to improve quality assurance efficiency and effectiveness
  • Determination of risk based on outcome of QA reviews, flagging risks that are outside of tolerance

Requirements:

  • Proficient in MS Office (Excel, Word, PowerPoint) with the ability to prepare reports, presentations, and track data accurately
  • Strong verbal and written communication skills to interact effectively with internal teams and stakeholders
  • Good analytical and problem-solving skills with attention to detail and the ability to interpret data for decision-making
  • Proficiency in spoken and written English is a must

Nice to have:

  • Any AML stream related experience, preferably CDD (Client Onboarding)
  • Should have interacted with Front office and RM teams via Phone daily
  • Should be flexible for any shifts
  • Should have worked on all Risk types and individually able to classify a risk of both individual and entity client types
What we offer:
  • modern workspaces, collaborative areas, and state-of-the-art meeting rooms
  • wellness rooms, on-site cafeterias, fitness centers, and tech-equipped workstations
  • supportive and inclusive culture and environment
  • hybrid working

Additional Information:

Job Posted:
December 25, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
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