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Quality Advisor/Quality Support Engineer Location: Cumbria About us: Morgan Sindall Infrastructure delivers some of the UK’s most complex and critical infrastructure across six core sectors. From working on projects and long-term frameworks, we believe in connecting people, places and communities through responsible infrastructure. Our people are our business. We leverage their expertise to design and deliver safe, resilient infrastructure through innovative solutions. Morgan Sindall Infrastructure is part of Morgan Sindall Group plc, a leading UK construction and regeneration group with revenue of over £3 billion. Job description: To provide quality support services to enable his/her department to meet its business objectives, and to support the accurate recording and collation of business information. Whilst ensuring the continuous improvement of quality performance in line with relevant standards, client expectations and the Integrated Management System (IMS). The Quality Support role will report directly to the Senior Quality Manager.
Job Responsibility
Ensure compliance with relevant quality, industry and Morgan Sindall standards
Promote awareness of customer requirements at local and/or business unit level
Promote the Morgan Sindall Quality ABC (Assurance, Business Improvement & Control) approach and Perfect Delivery philosophy
Deliver quality advice and guidance at local and/or business unit level to minimise risk to the company
Support the development and delivery of the business unit improvement plan
To collate, monitor and trend quality performance data
analysing, identifying and reporting on common themes and learning opportunities
Assist in Assurance Reviews, Audits and Investigations where required
Compile key quality performance indicators (KPIs) reports and dashboards for their area, ensuring they are fit for purpose and meet customer requirements – for onward reporting to the Executive
Promote and assist in the implementation of effective root cause analysis and corrective action following the identification of nonconformities
Ensure compliance with internal processes and systems and provide coaching where appropriate to achieve ‘right first time’
Requirements
Trained Internal or Lead Auditor to ISO 9001 (desirable)
Some knowledge and understanding of ISO 9001 management systems
Some experience in construction or civil engineering standards and techniques (desirable)
Some knowledge of risk management (desirable)
Good IT skills. Specifically, must have a competent capability in the use of excel spreadsheets
Experience in compiling dashboards/KPI reports and provide accurate commentary in relation to identified themes/gaps in performance (desirable)
Flexible with location – willing to work both on and off site, as the project evolves. (Travel to both Cumbria and Risley, Warrington required)
Nice to have
Trained Internal or Lead Auditor to ISO 9001
Some experience in construction or civil engineering standards and techniques
Some knowledge of risk management
Experience in compiling dashboards/KPI reports and provide accurate commentary in relation to identified themes/gaps in performance
What we offer
Generous, incremental holiday entitlement with the option to buy five days
Family friendly policies and work/life approach
Mentoring programmes and continuous learning support