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Quality Administrator

United Kingdom, Portsmouth Employment contract 20315.17 - 20892.86 GBP / Year · Job Posted June 29, 2026
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Job Description

Be at the heart of driving quality excellence. You will play a key role in the Quality Team to deliver high-quality administrative support to ensure effective coordination and delivery of quality assurance processes in the college. This is exciting opportunity to contribute to the innovation and improvement of a bustling Further Education institution. It requires a professional, proactive, and adaptable individual with excellent interpersonal skills and a strong customer service focus. As a confident communicator, you’ll build strong relationships across the organisation, while staying one step ahead in a fast paced environment - anticipating priorities and managing workloads across daily, monthly, and annual cycles with ease. Discretion, initiative, and a solutions-focused mindset are essential. The role also requires a willingness to take ownership, improve processes, and contribute positively to the continual development of systems and practices within the Quality Team.

Job Responsibility

  • Be the first point of contact for the Quality Team, handling enquiries professionally across phone, email, and in person
  • Deliver efficient administrative support, including coordinating meetings, preparing documents, and producing agendas and minutes
  • Support the planning and delivery of the annual Quality Cycle
  • Collate and manage key data such as student voice, staff feedback, and observation outcomes
  • Assist with data analysis and report preparation
  • Maintain accurate, compliant quality assurance documentation
  • Contribute to team and college meetings, capturing clear and concise notes
  • Develop knowledge of quality processes to effectively support staff queries
  • Manage purchase orders and monitor departmental spend
  • Keep the Quality Hub up to date with relevant information
  • Provide flexible support across the Quality Team as needed
  • Collaborate with wider administrative teams to ensure seamless cover and support

Requirements

  • Evidence of commitment to professional development
  • A good standard of Maths and English
  • Strong organisational and time management skills
  • Excellent communication and interpersonal skills
  • Proficiency in Microsoft Office Suite
  • Background in Administration

What we offer

  • Annual Leave: 25 days total and closure for winter shutdown period
  • Pension: Generous Local Government pension
  • Learning & Development: Programmes by The Community Adult Education Department
  • Staff Development: Access to the College staff development programmes and CPD
  • Onsite Discounts: City of Portsmouth College Hair Salon & 50% off at the City of Portsmouth College Sports Centre
  • Online Discounts: Unidays, Student Beans, and Totum with a City of Portsmouth College email address
  • Parking: Free car parking across all campus sites (apart from Arundel)
  • Blue Light Card: providing several discounts for clothing, electrical goods, food and days out, even concert tickets

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