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Arrive Logo Arrive · IT - Software Development

Qualitative UX Researcher

Poland; Sweden; United Kingdom, Łódź · Job Posted March 21, 2026
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Job Description

UX Research at Arrive focuses on fueling a customer-centric culture throughout product innovation and development. We seek to deeply understand the needs and experiences of customers and users. Through insights we empower product teams and leadership to make better decisions for design, development and strategy of innovative mobility solutions. We thus play a vital role towards our mission to ‘Together make cities more livable’. You’ll be part of a small and agile team that works across business units and product spaces. In particular, your work will focus on our mobile apps that enable seamless parking experiences: from finding and reserving parking spaces, to managing access and payment in locations around the world. You’ll work with product teams and leadership to drive user-centricity and innovation in creating better parking experiences for drivers.

Job Responsibility

  • Conducting qualitative research using a variety of methods to inform product direction and innovation
  • Triangulating research findings with other data sources from within the company to build holistic insights to influence decisions and strategies
  • Partnering with designers, product managers and analysts to translate findings into ideas and actions
  • Consulting with product teams to understand research needs, coach them in discovery and validation efforts and create tactical research roadmaps
  • Leveraging AI across the research lifecycle to accelerate our efforts and pioneering new ways of incorporating AI into UX research & strategy work

Requirements

  • University degree in Human-Computer Interaction, Psychology, Anthropology, Sociology or related field
  • Minimum of 2 years working as UX, product or user researcher
  • Strong understanding of product development processes and how research fits into the process
  • Fluency in English is required for this position.
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