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The Quality Management System Manager ensures that ICEYE’s quality system is embedded in everyday work and delivers real business value. The role exists to make processes clear, usable, and up to date — supporting teams to work efficiently while meeting customer, regulatory, and industry requirements. By translating quality standards into simple, effective ways of working, the QMS Manager enables continuous improvement, reduces risk, and ensures our Global Manufacturing Organisation can grow sustainably without slowing down or losing control.
Job Responsibility:
Owns the structure, documentation, and effectiveness of ICEYE Quality Management Systems
Ensures compliance with relevant standards (e.g., ISO 9001, AS9100, customer-specific requirements)
Develops and executes the QMS strategy and improvement roadmap
Ensure compliance with regulatory, customer, and industry requirements
serve as the main point of contact for auditors and certification bodies
Design, document, and optimize core business processes
facilitate process mapping and continuous improvement activities
Plan and manage internal audit programs
coordinate external audits and ensure timely corrective action closure
Maintain controlled documentation, change control processes, and system lifecycle management
Define and track quality KPIs
prepare and present regular performance reports to leadership
Provide training and coaching on QMS processes, standards, and quality tools
promote a culture of quality throughout the organization
Requirements:
5+ years in quality, engineering, operations, compliance, or process improvement roles
Degree in Engineering, Quality, Business, or related field
Strong experience with digital QMS systems and data-driven improvement methods
Strong knowledge of QMS standards (ISO 9001 required
AS9100 or similar beneficial)
Experience with quality tools and risk management (RCA, CAPA, FMEA, PDCA, risk assessments)
Audit experience
Lead Auditor certification preferred
Excellent communication, documentation, and stakeholder management skills
Ability to drive cross-functional alignment and continuous improvement
Ability to work under pressure and in a rapidly changing environment
Strong process management experience and facilitation skills
Proficiency in quality management systems and related software tools
Excellent problem-solving, analytical, and organizational skills
Effective communication, training, and leadership abilities
Nice to have:
Lead Auditor certification
Experience with AS9100 or similar standards
What we offer:
Occupational healthcare, occupational, and accident insurance
A yearly benefit budget to spend as you wish (i.e. on sport, transport, bike benefit, wellness, lunch, etc.)
Phone subscription with iPhone of choice
Relocation support (i.e. flight tickets, accommodation, relocation agency support)
Time for self-development, research, training, conferences, or certification schemes
Inspiring and collaborating offices and silent workspaces enable you to focus