QA Testing Analyst, Citi

Citi

Location:
United States, Jacksonville

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

87280.00 - 130920.00 USD / Year

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Job Description:

The QA Testing Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area within the Testing domain of Operations Technology within Citi.

Job Responsibility:

Supports initiatives related to User Acceptance Testing (UAT) process and product rollout into production
Tests and analyzes a broad range of systems and applications to ensure they meet or exceed specified standards and end-user requirements
Work closely with key stakeholders to understand business and functional requirements to develop test plans, test cases and scripts
Works complex testing assignments
Executes test scripts according to application requirements documentation
Identifies defects and recommends appropriate course of action
performs root cause analyses
Coordinates multiple testers and testing activities within a project
Retests after corrections are made to ensure problems are resolved
Documents, evaluates and researches test results for future replication
Identifies, recommends and implements process improvements to enhance testing strategies
Analyzes requirements and design aspects of projects
Interfaces with client leads and development teams
Exhibits sound understanding of concepts and principles in own technical area and a basic knowledge of these elements in other areas
Requires in-depth understanding of how own area integrates within IT testing and has basic commercial awareness
Makes evaluative judgments based on analysis of factual information in complicated and novel situations
Participate in test strategy meetings
Has direct impact on the team and closely related teams by ensuring the quality of the tasks services information provided by self and others
Requires sound and comprehensive communication and diplomacy skills to exchange complex information
Provide metrics related to the cost, effort, and milestones of Quality activities on a project level
Acts as advisor and mentor for junior members of the team
Regularly assumes informal/formal leadership role within teams
Perform other duties and functions as assigned
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Requirements:

5+ years Testing Analyst experience
Familiarity with the Software Development Lifecycle (SDLC) and how Quality Assurance methodology fits into the SDLC
Knowledge of relevant operating systems, languages and database tools
Knowledge of defect tracking systems and processes
including change management
Knowledge of automated regression testing tools
Experience with Jira and with testing trading platforms or similar software such as Selenium, Cucumber, Jenkins, etc.
Ability to work under pressure during tight deadlines
Requires methodical approach to testing and problem solving
Requires theoretical and analytical skills, with demonstrated ability in planning and operations
Excellent communication and stakeholder management skills with a proactive attitude, always seeking opportunities to add value
Specific software languages will be dependent of area of business

What we offer:

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

Additional Information:

Job Posted:
June 06, 2025

Expiration:
June 13, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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QA Testing Analyst

Citi

Location:United States, Jacksonville

Category:IT - Software Development

Contract Type:Not provided