QA Team Leader

Global-e ReturnGO is a post-purchase solution that enables thousands of merchants to efficiently manage returns and exchanges. Serving merchants across the e-commerce ecosystem, ReturnGO includes two main frontend applications, one for merchants and one for shoppers, and integrates seamlessly with leading e-commerce platforms and systems. About the Role: Own the quality of Global-e’s ReturnGO product and lead both automation and manual QA. Define QA processes across the R&D organization and implement AI tools to automate processes and testing. This is a hands-on leadership role combining technical expertise, mentorship, and close collaboration across teams.