QA Process Improvement & Automation Sr. Analyst, Citi

Citi

Location:
Philippines, Taguig

Category:
Finance

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Finance Quality Assurance, Testing and Validation (QATV) team is dedicated to ensuring the highest standards of accuracy, reliability and control through testing Citi’s regulatory and management reporting while providing an objective assessment of issue remediation. The team comprises nine teams globally and has business-critical deliverables. The AVP - QA Process Improvement & Automation Sr. Analyst role provides leadership and supervisory responsibility, focuses on process improvement, testing, metrics production, and reporting.

Job Responsibility:

drive the production of QATV metrics and reporting, as well as process optimization, automation, and training
key activities include QATV metrics production, testing execution monitoring, and results consolidation
oversee, manage, and support QATV tooling enablement and business process improvement
proactive processes to verify key activities and controls
contributes to the design, roll-out and governance of financial solutions
participates in formulating and setting strategic direction for processes and organization
assists in setting standards for finance architecture
supervises small to medium-sized finance operational teams
advises on procedures and integrates with others for team goals
improves process efficiencies
performs other duties and functions as assigned
acts as SME to senior stakeholders and team members
appropriately assesses risk and ensures compliance with regulations

Requirements:

5-8+ years of relevant experience, within the financial services industry preferred
background in CCAR, Liquidity, RWA, Basel, Audit, Testing or Compliance Testing will be an advantage
requires conceptual/practical grounding in policies as they apply to the business
excellent relational and communication skills
advanced MS Office skills
expertise in software development and automation tools
data analysis and business intelligence tools (SQL, Python, Tableau, etc.)
process improvement and optimization
strong knowledge of technology applications in testing environments
metrics and performance tracking
quality assurance and risk management
governance and oversight
issue remediation and tracking
analytical skills for issue identification and resolution
attention to detail for independent assessments
bachelor's degree

What we offer:

resources to meet unique needs
opportunities for training and exposure to senior leaders
manage financial well-being
volunteerism opportunities

Additional Information:

Job Posted:
July 23, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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QA Process Improvement & Automation Sr. Analyst