CrawlJobs Logo

QA Process Improvement & Automation Sr. Analyst

https://www.citi.com/ Logo

Citi

Location Icon

Location:
Costa Rica , Heredia

Category Icon
Category:

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

The Fin Solutions Sr. Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

Job Responsibility:

  • Participates in formulating and setting strategic direction for the process, organization and architecture covering Finance across Citi businesses, products, functions and locations
  • Assists in setting business and information architecture standards for Finance
  • Plays a part in settling and operating necessary forums and frameworks to establish and govern policies and starts for global Finance processes
  • Participates in assessing and incorporating changing business, regulatory and market information needs into finance processes and applications
  • Resolves complex problems or transactions, where expertise is required to interpret policies, guidelines or processes
  • Manages one or more processes, reports, procedures or products, and considered analytical or procedural 'expert' representing a unit or team on cross-function process or project deliverables
  • May supervise day-to-day work of junior level employees
  • Acts as SME to senior stakeholders and /or other team members
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
  • Drive the production of QATV metrics and reporting, as well as process optimization, automation, and training
  • Key activities include: Drive the production of QATV metrics, testing execution monitoring, results consolidation
  • Oversee, manage and support QATV tooling enablement and business process improvement
  • Proactive process to verify key activities and controls
  • Develops and delivers training program

Requirements:

  • At least 5 years of relevant experience, within the financial services industry preferred
  • Data analysis and business intelligence tools (MS Access or SQL or Python or Tableau, etc.)
  • Excellent relational and communication skills
  • Advanced Microsoft Office skills
  • Bachelor’s degree in Business Admin, Finance or Engineering
  • Strong attention to detail and accuracy
  • Production metrics and business performance tracking
  • Expertise in software development and automation tools
  • Process improvement and optimization
  • Strong knowledge of technology applications in testing environments
  • Experience developing and implementing automation tools for testing or quality assurance
  • Background in business process analysis and improvement
  • Experience in software development or working closely with IT teams to optimize systems
  • Understanding of testing frameworks and their technical implementation
  • Knowledge of BCBS 239 principles and regulatory reporting
What we offer:
  • Global Benefits
  • We bring the best to our people. We put our employees first and provide the best-in-class benefits they need to be well, live well and save well

Additional Information:

Job Posted:
April 24, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for QA Process Improvement & Automation Sr. Analyst

Engineer Sr Analyst

The Engineer Sr Analyst is an intermediate-level position responsible for a vari...
Location
Location
India , Chennai; Pune
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 7+ years of experience in Java full stack software development, with a focus on enterprise-level applications
  • Proven experience developing and deploying applications using the specified technology stack (Spring Boot, Angular, MongoDB)
  • Experience working in a regulated environment, preferably in the financial services or banking industry
  • Experience with CI/CD pipelines and tools (e.g., Jenkins, GitLab CI/CD, Maven/Gradle)
  • Backend: Expert proficiency in Java and the Spring Boot framework
  • Frontend: Strong expertise in Angular (version 2+), TypeScript, HTML5, and CSS3
  • Database: Hands-on experience with MongoDB, including schema design, query optimization, and performance tuning
  • Strong understanding of RESTful APIs, microservices architecture, and version control systems (Git)
  • Experience working in Financial Services or a large complex and/or global environment
  • Consistently demonstrates clear and concise written and verbal communication
Job Responsibility
Job Responsibility
  • Design, develop, and maintain both front-end and back-end components of the platform & services provisioning automation framework
  • Build dynamic and responsive user interfaces using Angular, ensuring a seamless and intuitive user experience
  • Develop scalable and secure back-end microservices using Spring Boot, with a strong focus on RESTful API development and integration
  • Design and manage database schemas and queries in MongoDB, optimizing for performance and data integrity
  • Act as a technical subject matter expert (SME) for the framework, providing guidance and mentorship to junior developers
  • Lead requirements gathering discussions with business stakeholders and product owners to translate business needs into technical specifications
  • Coordinate with the QA team to ensure rigorous testing and quality assurance throughout the development process
  • Timely analyze and troubleshoot user issues and incidents as a development SME, providing root cause analysis and implementing effective resolutions
  • Participate in code reviews to ensure code quality, adherence to best practices, and security standards
  • Proactively identify and address technical debt and performance bottlenecks within the application
  • Fulltime
Read More
Arrow Right

Sr. QA Engineer with Tosca Exp

Job Description: Sr. QA Engineer with Tosca Exp
Location
Location
United States , Atlanta, GA & Mt Laurel Township, NJ
Salary
Salary:
150000.00 USD / Year
realign-llc.com Logo
Realign
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Selecting or Identifying Areas/Test cases for Automation
  • Proficiency with Tricentis Tosca, including experience with modules, test cases, and test design
  • Experience with model-based testing concepts
  • Strong understanding of software testing principles, methodologies, and the software development lifecycle (SDLC)
  • Design, develop, and execute automated test scripts using Tricentis Tosca
  • Create test case templates, modules, and libraries within the Tosca framework
  • Identify, document, and track defects, working with developers to resolve them
  • Collaborate with developers, product owners, and business analysts to understand requirements and improve software quality
  • Integrate Tosca with CI/CD pipelines and other development tools like Jenkins
  • Understand the fundamentals of Kubernetes and how to test applications deployed on AWS's managed Kubernetes service
  • Fulltime
Read More
Arrow Right

Sr. QA Engineer with Tosca Exp

Job Description: Sr. QA Engineer with Tosca Exp
Location
Location
United States , Atlanta; Mt Laurel Township
Salary
Salary:
150000.00 USD / Year
realign-llc.com Logo
Realign
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Selecting or Identifying Areas/Test cases for Automation
  • Proficiency with Tricentis Tosca, including experience with modules, test cases, and test design
  • Experience with model-based testing concepts
  • Strong understanding of software testing principles, methodologies, and the software development lifecycle (SDLC)
  • Design, develop, and execute automated test scripts using Tricentis Tosca
  • Create test case templates, modules, and libraries within the Tosca framework
  • Identify, document, and track defects, working with developers to resolve them
  • Collaborate with developers, product owners, and business analysts to understand requirements and improve software quality
  • Integrate Tosca with CI/CD pipelines and other development tools like Jenkins
  • Understand the fundamentals of Kubernetes and how to test applications deployed on AWS's managed Kubernetes service
  • Fulltime
Read More
Arrow Right

Sr Software Engineer, Workday

The Senior Software Development Engineer specializing in ERP preferably in Workd...
Location
Location
United States , Englewood
Salary
Salary:
49.78 - 74.05 USD / Hour
americannursingcare.com Logo
American Nursing Care
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelors Of Science in Computer Science or equivalent knowledge and skills obtained through a combination of education, training, and experience in a senior-level Healthcare environment
  • 5+ years of experience working in IT as an ERP Software Engineer or equivalent software development role
  • 5+ years of Workday integration development (Studio, EIB, RaaS, APIs, Workday Extend)
  • 1-3 years - Strong understanding of HCM, Payroll, Finance, and Supply Chain modules and related data models
Job Responsibility
Job Responsibility
  • Business Process Analysis & Optimization: Analyze existing business processes and workflows to identify opportunities for improvement and automation
  • Agile Development & Collaboration: Lead and actively participate in agile ceremonies
  • Collaborate effectively with business analysts, scrum masters, QA analysts, product owners, and other cross-functional teams
  • Software Development & Deployment: Lead development of ERP - Workday integrations using Workday Studio, EIB, Cloud Connectors (PECI, etc.,), RaaS, APIs including WQL, and Workday Extend
  • Build and maintain secure, scalable integrations with downstream and upstream systems
  • Develop calculated fields, condition rules, business processes, and custom reports
  • Data Conversion & Migration: Collaborate with the Data Conversion team leveraging GCP BigQuery for centralized transformation of HR, Payroll, Finance, and Supply Chain data
  • Build automated scripts and validation tools
  • Partner with SMEs to reconcile data from multiple source ERPs
  • Technical Leadership & Governance: Document and demonstrate solutions through clear and concise documentation
What we offer
What we offer
  • medical
  • prescription drug
  • dental
  • vision plans
  • life insurance
  • paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually)
  • tuition reimbursement
  • retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings
  • Fulltime
Read More
Arrow Right

IT Epic Willow Ambulatory Sr Software Engineer

The Epic Senior Software Engineer strives to improve the user experience by impl...
Location
Location
United States , Englewood
Salary
Salary:
49.78 - 74.05 USD / Hour
americannursingcare.com Logo
American Nursing Care
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Epic Willow Ambulatory (Retail) experience and/or certification is required
  • Bachelor’s degree in Computer Science or equivalent knowledge and skills obtained through a combination of education, training, and experience in a senior-level Healthcare environment
  • 5+ years of experience working in IT as a Software Engineer or equivalent software development role is required
  • 2+ years of experience with the Infinity SDK for Blackbaud CRM is preferred
  • 2+ years of experience writing reports for Blackbaud CRM and Blackbaud Raiser's Edge is preferred
  • 2+ years of experience using Brightvine's Data Loader is preferred
  • 2+ years of experience using Zuri's Velocity is preferred
Job Responsibility
Job Responsibility
  • Analyze existing business processes and workflows to identify opportunities for improvement and automation
  • Develop detailed technical specifications and solution designs to implement these improvements
  • Lead and actively participate in agile ceremonies (sprint planning, daily stand-up, sprint review, retrospective)
  • Collaborate effectively with business analysts, scrum masters, QA analysts, product owners, and other cross-functional teams to define and deliver impactful projects
  • Design, develop, test, and deploy end-to-end DevOps solutions using .NET, Java, and other relevant technologies
  • Write code and scripts to enhance or customize processes
  • Leverage expertise in Microsoft BI software (SSRS, SSIS, SSAS), Blackbaud CRM SDK (Infinity SDK), and analytics tools (SRSS, PowerBI, Tableau) to analyze data and inform solution development
  • Document and demonstrate solutions through clear and concise documentation, flowcharts, layouts, diagrams, charts, code comments, and code
  • Communicate technical concepts effectively to both technical and non-technical stakeholders
  • Conduct thorough testing of solutions to ensure accuracy, reliability, and scalability
What we offer
What we offer
  • medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings
  • Fulltime
Read More
Arrow Right
New

Sr Manager - IT, Change Management & Quality Assurance

The IT Senior Manager – Change Management & QA is responsible for leading the en...
Location
Location
United States
Salary
Salary:
Not provided
valvoline.com Logo
Valvoline
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field required
  • Master’s degree preferred
  • 10+ years of experience in IT Quality Assurance, Testing, Change Management, or Release Management
  • 5+ years leading global or enterprise-scale QA or change organizations
  • Experience supporting large ERP implementations (SAP ECC and/or S/4HANA) and complex integrations (EDI, middleware, APIs)
  • Demonstrated experience implementing structured change governance frameworks
  • ITIL Foundations certification required
  • Testing, QA, DevOps, or Agile certifications preferred (e.g., ISTQB, SAFe, DevOps)
  • Deep expertise in enterprise QA frameworks, test automation, and performance engineering
  • Strong understanding of ITIL-based change management and release governance
Job Responsibility
Job Responsibility
  • Define and own the global strategy for IT quality assurance, testing, performance validation, release governance, and IT change management
  • Establish enterprise standards, methodologies, KPIs, and governance models aligned with global delivery and transformation priorities
  • Ensure quality validation, release readiness, and structured change controls are embedded as formal gates in delivery and go-live decisions
  • Lead and develop a global, matrixed organization including QA Managers, Test Leads, Release Coordinators, and Change Analysts
  • Foster a culture of accountability, automation-first thinking, service discipline, and continuous improvement
  • Define career paths, skills development, and scalable operating models across regions and platforms
  • Oversee functional, integration, regression, and user acceptance testing leveraging OpenText ALM and UFT One
  • Lead enterprise tool strategy, including transition from Zephyr to OpenText toolsets and integration with JIRA and CI/CD pipelines
  • Establish automation standards and reusable frameworks to improve coverage and reduce cycle time
  • Govern enterprise performance and load testing strategies using OpenText LoadRunner and EDI load simulations
  • Fulltime
Read More
Arrow Right

Sr Manager - IT, Change Management & Quality Assurance

The IT Senior Manager – Change Management & QA is responsible for leading the en...
Location
Location
United States
Salary
Salary:
Not provided
valvolineglobal.com Logo
Valvoline Global
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field required
  • Master’s degree preferred
  • 10+ years of experience in IT Quality Assurance, Testing, Change Management, or Release Management
  • 5+ years leading global or enterprise-scale QA or change organizations
  • Experience supporting large ERP implementations (SAP ECC and/or S/4HANA) and complex integrations (EDI, middleware, APIs)
  • Demonstrated experience implementing structured change governance frameworks
  • ITIL Foundations certification required
  • Testing, QA, DevOps, or Agile certifications preferred (e.g., ISTQB, SAFe, DevOps)
  • Deep expertise in enterprise QA frameworks, test automation, and performance engineering
  • Strong understanding of ITIL-based change management and release governance
Job Responsibility
Job Responsibility
  • Define and own the global strategy for IT quality assurance, testing, performance validation, release governance, and IT change management
  • Establish enterprise standards, methodologies, KPIs, and governance models aligned with global delivery and transformation priorities
  • Ensure quality validation, release readiness, and structured change controls are embedded as formal gates in delivery and go-live decisions
  • Lead and develop a global, matrixed organization including QA Managers, Test Leads, Release Coordinators, and Change Analysts
  • Foster a culture of accountability, automation-first thinking, service discipline, and continuous improvement
  • Define career paths, skills development, and scalable operating models across regions and platforms
  • Oversee functional, integration, regression, and user acceptance testing leveraging OpenText ALM and UFT One
  • Lead enterprise tool strategy, including transition from Zephyr to OpenText toolsets and integration with JIRA and CI/CD pipelines
  • Establish automation standards and reusable frameworks to improve coverage and reduce cycle time
  • Govern enterprise performance and load testing strategies using OpenText LoadRunner and EDI load simulations
Read More
Arrow Right
New

Personal Banker

Wells Fargo is seeking an Associate Personal Banker (SAFE) for our National Bran...
Location
Location
United States , Beaufort; Morehead City
Salary
Salary:
Not provided
https://www.wellsfargo.com/ Logo
Wells Fargo
Expiration Date
April 26, 2026
Flip Icon
Requirements
Requirements
  • 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • This position requires SAFE registration at the time of employment
  • Must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies
  • Must meet ongoing regulatory requirements including additional screening
  • This position is not eligible for Visa sponsorship
Job Responsibility
Job Responsibility
  • Participate in delivery of exceptional customer experience by building relationships through proactive outreach as well as proposing appropriate products, services, and digital solutions to help customers succeed financially
  • Assist customers with basic requests related to opening new accounts, completing service requests, and submitting credit applications
  • Receive direction from managers and exercise judgement within defined policies and procedures
  • Develop understanding of bank products and services to connect to customers' needs
  • Interact with customers to demonstrate care and build relationships
  • Provide appropriate options for bank products and services to customer
  • Refer customers' financial needs to other bankers and partners as needed
  • This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction
What we offer
What we offer
  • robust benefits
  • competitive compensation
  • programs designed to help you find work-life balance and well-being
  • rewarded for investing in your community
  • celebrated for being your authentic self
  • empowered to grow
  • Fulltime
Read More
Arrow Right