QA Officer Job at Cranleigh STEM (Essex)

Job Description

We’re supporting a growing organisation in the pharmaceutical and healthcare distribution sector to recruit a QA Officer. This role offers the opportunity to play a key part in maintaining quality and compliance across regulated operations, supporting a robust Quality Management System and ensuring adherence to GDP and GMP standards. Working closely with Responsible Persons (RP) and Qualified Persons (QP), you’ll help investigate quality events, manage CAPAs, support audits, and maintain critical compliance documentation. This role would suit someone with strong attention to detail who enjoys working collaboratively to uphold high quality standards in a regulated environment. The QA Officer will support the effective operation of the Quality Management System, ensuring processes, documentation, and compliance activities align with regulatory expectations. The role involves coordinating quality events such as deviations, CAPAs, audits, and training records, while working closely with internal teams including warehouse operations.

Job Responsibility

Investigate deviations and support root cause analysis
Write and manage Corrective and Preventative Actions (CAPAs) and monitor completion timelines
Support the development, implementation, and maintenance of the Quality Management System (QMS)
Maintain registers for deviations, CAPAs, change controls, and risk assessments
Prepare and draft change controls and risk assessments for review
Organise and support Quality Management Review (QMR) meetings and maintain minutes
Maintain the internal audit schedule and support follow-up CAPAs
Coordinate external audits and documentation preparation
Maintain approved customer, supplier, and outsourced GDP supplier lists
Support product recalls and mock recall exercises
Maintain training records and ensure SOP training completion
Work closely with warehouse teams regarding quarantine, temperature monitoring, calibration, cleaning logs, and returns
Maintain accurate and compliant GDP/GMP documentation and records
Assist with investigations relating to product or distribution complaints
Ensure electronic quality records are stored securely and remain easily retrievable

Requirements

Experience working in a QA or compliance role within pharmaceuticals, healthcare, or regulated distribution
Knowledge of GDP and/or GMP regulations
Experience managing deviations, CAPAs, and change control processes
Strong organisational and documentation skills
Ability to collaborate with cross-functional teams including operations and warehouse teams
Strong attention to detail and commitment to regulatory compliance
Comfortable managing multiple quality processes and maintaining accurate records

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