QA Manager Job at Translation Empire (Islamabad)

Customer Care Quality Assurance (QA) Manager

We are looking for a Quality manager to bridge the gap between our HQ culture an...

Location

Spain , Barcelona

Salary:

Not provided

Yokoy

Expiration Date

Until further notice

Requirements

5+ years of progressive experience managing a global QA function, including working with outsourced Vendors
Mastery of Customer Care Quality Assurance objectives
Proven experience creating and managing QA scorecards and utilizing a variety of QA management tools and systems
Demonstrated effective communication and collaborative skills with internal and external stakeholders

Job Responsibility

Lead the Customer Care Quality Assurance Team
Accountable for assessing, reporting on, and coaching agents and leaders to exceed customer quality expectations
Maintain ongoing communication and collaboration with internal stakeholders, including Operations, Training, and Product
Define and drive the global QA strategy, aligning with industry best practices and CX evolution
Collaborate with stakeholders to establish performance standards for all customer support channels (email, chat, phone)
Develop and execute a quality automation strategy, transitioning from manual sampling to continuous, automated evaluation
Translate quality signals into actionable process and product change proposals with quantified impact and time-to-value
Lead QA professionals in measuring and challenging performance through scorecards, calibrations, and trend analyses
Coach and develop Customer Care leaders on best practices in quality assurance
Define the required agent behaviors for delivering 7 Star Experiences

What we offer

Receive competitive compensation and equity ownership in Perk
Rest and recharge with our generous allocation of vacation days plus public holidays
Take control of your physical health with your choice of private healthcare or a gym allowance
Know that your loved ones are protected financially through your Life Insurance if the worst were to happen
Join our unforgettable Perk events, including our spectacular annual summer party
Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones
Make your money go further with our flexible compensation plan
Focus on your family with 17 weeks’ paid parental leave during your child’s first year
Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes
Broaden your horizons with up to 20 "Work from Anywhere" days per year

Fulltime

QA Manager

We are looking for a QA Manager to join our client’s team. Our client is a healt...

Location

Portugal , Porto

Salary:

Not provided

Precise

Expiration Date

Until further notice

Requirements

Develop and implement testing strategies with manual and automated, mobile and web testing
Define strategies to define testing scope and objectives and also be aware about the documentation
Develop and implement testing plans, such as, functional, regression, performance, etc
Collaborate with other teams
Mentor, guide and coach QA members

Job Responsibility

As a QA Manager, you will be responsible for a QA team composed by 8 elements. You will play role as QA Automation expect and manager. You will be responsible to develop and implement QA practices across the organization from the scratch

Fulltime

QA Coordinator/Doc Management

We are offering a long-term contract employment opportunity for a QA Coordinator...

Location

United States , Pittsburgh

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proficiency in Abila MIP software
Familiarity with various Accounting Software Systems
Proficient in using Adobe Acrobat
Experience with ADP - Financial Services
Skilled in CRM applications
Comprehensive knowledge of Accounting Functions
Experience in handling Accounts Payable (AP)
Ability to manage Answering Inbound Calls
Proficient in Check Processing operations
Exceptional Customer Service skills

Job Responsibility

Accurate and efficient processing of customer credit applications
Ensuring lender specifications are met in all transactions
Maintaining and updating the operational system with correct statuses and notes for all audit resolution tasks underway
Shipping approved closed loan packages after review
Handling and processing incoming requests from customers for trailing documents such as recorded mortgages, title policies, etc.
Resolving internal and external customer inquiries presented through direct email or group managed email box in a timely manner
Processing incoming packages for the QA review team and preparing them in lender-specific stacking order
Scanning and uploading stacked closed loan packages into appropriate orders in the system and pushing them to the QA review queue
Checking if funds are due from the consumer based on the CD and processing received checks
Managing and processing all recordable documents from OS partners or internal team with handoff to recording team

What we offer

medical, vision, dental, and life and disability insurance
eligibility to enroll in company 401(k) plan

Fulltime

Manager, Software QA Engineering

At CVS Health, we’re building a world of health around every consumer and surrou...

Location

United States , Monroeville

Salary:

102190.00 - 180000.00 USD / Year

CVS Health

Expiration Date

Until further notice

Requirements

Bachelor’s degree (or foreign equivalent) in Computer Science, Computer Engineering, Information Technology, Engineering, or a related field and five (5) years of progressive, postbaccalaureate experience in the job offered or related occupation
Software development lifecycle (SDLC)
CI/CD, Jenkins, GIT, or DevOps
Agile methodologies or SAFe Software Development Principles
JIRA, Rally, or Confluence
SAS or SQL
Software testing, quality assurance, and troubleshooting
Test automation and automation scripts
Performing API application testing
Partnering with leadership to drive adoption of new QA technologies including Behavior-Driven Development (BDD), Test-Driven Development (TDD), QA test automation, Robotic Process Automation (RPA), and model-based testing

Job Responsibility

Design, develop, and manage software test programs for quality assurance (QA) to identify software problems and root causes
lead key strategic small to medium size QA initiatives and develop testing programs to drive adoption of test automation and other QA engineering technologies
responsible for overall QA ownership of initiatives spanning multiple teams across the enterprise, and support enterprise end-to-end testing
participate in software design reviews for a team of QA engineering professionals and provide input on functional requirements to improve functionality and features with a focus on performance, reliability, and maintainability
analyze user needs and develop software testing to meet business requirements
develop testing programs that address areas such as functional testing, system testing, manual testing, regression testing, mobile testing, application testing, performance testing, usability testing, system integration, and data migration
leverage test automation, model-based testing, and other QA engineering approaches to ensure rapid time to market and efficient QA delivery for assigned projects
document application defect triage and report defects using bug tracking systems
support all phases of the Software Development Life Cycle (SDLC)
validate the results of testing to ensure replicability and compliance with standards

What we offer

Full range of medical, dental, and vision benefits
401(k) retirement savings plan
Employee Stock Purchase Plan
fully-paid term life insurance plan
short-term and long term disability benefits
well-being programs
education assistance
free development courses
CVS store discount
discount programs with participating partners

Fulltime

Trainee QA & Configuration Manager

EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content ...

Location

Ukraine , Lviv

Salary:

Not provided

EveryMatrix

Expiration Date

Until further notice

Requirements

Basic knowledge in working with issue trackers like JIRA
Basic knowledge of API testing
Knowledge of software testing methodologies and procedures
Accuracy in reporting issues, all steps to reproduce and observed behavior
Experience with GUI testing
Ability to understand application flow and business reasoning from an end-user, technical person (developer) and client point of view
Fluent in English (reading, writing and speaking)
Ability to communicate technical problems concisely and professionally
Detail-oriented, organized and analytical
Team player

Job Responsibility

Сonfiguration of new set-ups
Integration / Functional / Regression testing
Environment and preconditions establishment
Regular reports of the current activities
Work closely with the team in order to deliver quality features into production
Communication with clients and partners

What we offer

Start with 22 days of annual leave, with 2 additional days added each year, up to 32 days by your fifth year with us
3 sick leave days per year, no doctor's note required
30 medical leave days with medical allowance
Hybrid work schedule is available after the first three months of employment, with up to 50 days of work from home per year
Benefit from two Free Fridays each year, limited to one per quarter
Daily catered lunch or monthly lunch allowance
Private Medical Subscription
Access online learning platforms like Udemy for Business, LinkedIn Learning or O’Reilly, and a budget for external training
Gym allowance
Corporate English lessons

Fulltime

Manager QA - Drug Substance

In this vital role in support to Amgen’s Quality Assurance program, we are seeki...

Location

United States , Juncos

Salary:

Not provided

Amgen

Expiration Date

Until further notice

Requirements

Doctorate degree
Or Master’s degree and 3 years of experience in regulated industry experience
Or Bachelor’s degree and 5 years of experience in regulated industry experience
Or Associate’s degree and 10 years of experience in regulated industry experience
Or High school diploma / GED and 12 years of experience in regulated industry experience
Experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation or resources
Managerial experience may run concurrently with the required technical experience

Job Responsibility

Lead the Quality team for assigned plant(s) or functional area(s), overseeing staffing, training, supervision, and performance management
Ensure products are manufactured, tested, stored, and distributed in compliance with cGMP, GDP, and applicable regulations
Maintain compliance of facilities, equipment, materials, processes, procedures, and products with cGMP and regulatory standards
Review, approve, and track cGMP documentation, including NCs, CAPAs, Change Controls, validations, and assays
Approve Master Production Records (MPs), process validation protocols and reports, Environmental Characterization reports, and planned incidents
Represent QA in New Product Introduction (NPI) teams and during audits and inspections
Lead investigations and plant audits
approve change-over completion activities
Ensure deviations are properly investigated and documented
verify accuracy and completeness of production records and test results

What we offer

A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental & vision coverage, and life & disability insurance
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans and an annual site shutdown
Flexible work models, including remote work arrangements, where possible

Fulltime

Manager, BI Development & QA

We seek a strategic and technically skilled Manager to lead our Business Intelli...

Location

United States of America , Charlotte

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

8+ years of experience in BI development or data engineering, including 3+ years in a managerial or team lead capacity
Deep technical expertise in Power BI, DAX, SQL, and AAS/SSAS tabular models
Familiarity with Snowflake, Databricks, and Azure BI stack is highly desirable
Proven experience managing QA practices, including manual and automated testing frameworks in data/BI environments
Strong understanding of security best practices, including role-based access, least privilege principles, and audit tracking
Experience building and leading high-performing, distributed teams, with a focus on coaching and people development
Effective project management skills with the ability to prioritize, schedule, and track multiple initiatives in parallel
Exceptional communication and stakeholder engagement skills, focusing on translating technical work into business value
Bachelor’s degree in computer science, Data Analytics, Information Systems, or a related field
Advanced degrees or certifications in Power BI, Azure, or QA frameworks are a plus

Job Responsibility

Manage and mentor a team of BI and QA Engineers, providing technical guidance, professional development, and performance feedback
Oversee the design, development, testing, and deployment of Power BI dashboards, tabular models, and analytics products
Ensure the QA function maintains high standards in requirements traceability, data and reporting standards validation, regression testing, and automation across BI solutions
Collaborate with the BI Lead to prioritize backlog items, resolve technical blockers, and maintain alignment with business stakeholders
Establish and enforce best practices in code versioning, peer reviews, governance, and documentation standards
Monitor production systems and lead incident response efforts to quickly address data issues, performance degradation, or report failures
Coordinate with infrastructure and security teams to ensure the BI ecosystem is compliant, scalable, and aligned with enterprise architecture standards
Lead roadmap planning for BI platform enhancements and automation initiatives to drive efficiency and innovation
Support hiring, onboarding, and team structure planning to scale BI delivery capacity as business needs evolve
Promote a continuous improvement mindset, encouraging cross-team collaboration and a proactive approach to problem-solving

Fulltime

QA, Automation, and Software Engineering Manager

Hewlett Packard Enterprise (HPE) is hiring a QA, Automation, and Software Engine...

Location

India , Bangalore

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

B.S or M.S. degree in a related software engineering field
prior experience in HPC, AI, or related technical software development
prior experience using agile methodologies
prior experience managing or developing software in a production software environment
2 to 5 years prior experience managing a technical team in a software related field
2 to 5 years prior experience managing managers
prior experience developing and managing software written in C, C++, or Fortran within a Linux environment is highly desirable
a technical background in software development, HPC, AI, or related work is highly desirable
strong leadership skills, including coaching, team-building, and conflict resolution
advanced project management skills including time and risk management, resource prioritization, and project structuring

Job Responsibility

provides direct and ongoing leadership for a team of QA, Automation, and software engineers
mentor, coach, and develop the talent in the team
manages headcount, deliverables, schedules, and costs for multiple ongoing projects ensuring that resources are appropriately allocated and that goals, objectives, timelines, and budgets are met in accordance with program and organizational roadmaps
communicates project status effectively to stakeholders
manages relationships with customers, partners and internal stakeholders
sets expectations for deliverables, product quality, schedules, and costs
ensures that team members are effectively communicating and collaborating across the organization
proactively identifies opportunities for improvements in products and leads innovation efforts
provides people-care management for assigned team members, including hiring, setting and monitoring of annual performance plans, coaching, and career development
ensures that proper knowledge and career development tools are in place to support ongoing team member and process development

What we offer

health & wellbeing benefits for team members and their loved ones
personal & professional development programs
unconditional inclusion

Fulltime

QA Manager

Translation Empire

Location:
Pakistan , Islamabad

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 15, 2026

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