QA Manager Jobs

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Customer Care Quality Assurance (QA) Manager

We are looking for a Quality manager to bridge the gap between our HQ culture an...

Location

Spain , Barcelona

Salary:

Not provided

Yokoy

Expiration Date

Until further notice

Requirements

5+ years of progressive experience managing a global QA function, including working with outsourced Vendors
Mastery of Customer Care Quality Assurance objectives
Proven experience creating and managing QA scorecards and utilizing a variety of QA management tools and systems
Demonstrated effective communication and collaborative skills with internal and external stakeholders

Job Responsibility

Lead the Customer Care Quality Assurance Team
Accountable for assessing, reporting on, and coaching agents and leaders to exceed customer quality expectations
Maintain ongoing communication and collaboration with internal stakeholders, including Operations, Training, and Product
Define and drive the global QA strategy, aligning with industry best practices and CX evolution
Collaborate with stakeholders to establish performance standards for all customer support channels (email, chat, phone)
Develop and execute a quality automation strategy, transitioning from manual sampling to continuous, automated evaluation
Translate quality signals into actionable process and product change proposals with quantified impact and time-to-value
Lead QA professionals in measuring and challenging performance through scorecards, calibrations, and trend analyses
Coach and develop Customer Care leaders on best practices in quality assurance
Define the required agent behaviors for delivering 7 Star Experiences

What we offer

Receive competitive compensation and equity ownership in Perk
Rest and recharge with our generous allocation of vacation days plus public holidays
Take control of your physical health with your choice of private healthcare or a gym allowance
Know that your loved ones are protected financially through your Life Insurance if the worst were to happen
Join our unforgettable Perk events, including our spectacular annual summer party
Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones
Make your money go further with our flexible compensation plan
Focus on your family with 17 weeks’ paid parental leave during your child’s first year
Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes
Broaden your horizons with up to 20 "Work from Anywhere" days per year

Fulltime

QA Coordinator/Doc Management

We are offering a long-term contract employment opportunity for a QA Coordinator...

Location

United States , Pittsburgh

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proficiency in Abila MIP software
Familiarity with various Accounting Software Systems
Proficient in using Adobe Acrobat
Experience with ADP - Financial Services
Skilled in CRM applications
Comprehensive knowledge of Accounting Functions
Experience in handling Accounts Payable (AP)
Ability to manage Answering Inbound Calls
Proficient in Check Processing operations
Exceptional Customer Service skills

Job Responsibility

Accurate and efficient processing of customer credit applications
Ensuring lender specifications are met in all transactions
Maintaining and updating the operational system with correct statuses and notes for all audit resolution tasks underway
Shipping approved closed loan packages after review
Handling and processing incoming requests from customers for trailing documents such as recorded mortgages, title policies, etc.
Resolving internal and external customer inquiries presented through direct email or group managed email box in a timely manner
Processing incoming packages for the QA review team and preparing them in lender-specific stacking order
Scanning and uploading stacked closed loan packages into appropriate orders in the system and pushing them to the QA review queue
Checking if funds are due from the consumer based on the CD and processing received checks
Managing and processing all recordable documents from OS partners or internal team with handoff to recording team

What we offer

medical, vision, dental, and life and disability insurance
eligibility to enroll in company 401(k) plan

Fulltime

Manager, Software QA Engineering

At CVS Health, we’re building a world of health around every consumer and surrou...

Location

United States , Monroeville

Salary:

102190.00 - 180000.00 USD / Year

CVS Health

Expiration Date

Until further notice

Requirements

Bachelor’s degree (or foreign equivalent) in Computer Science, Computer Engineering, Information Technology, Engineering, or a related field and five (5) years of progressive, postbaccalaureate experience in the job offered or related occupation
Software development lifecycle (SDLC)
CI/CD, Jenkins, GIT, or DevOps
Agile methodologies or SAFe Software Development Principles
JIRA, Rally, or Confluence
SAS or SQL
Software testing, quality assurance, and troubleshooting
Test automation and automation scripts
Performing API application testing
Partnering with leadership to drive adoption of new QA technologies including Behavior-Driven Development (BDD), Test-Driven Development (TDD), QA test automation, Robotic Process Automation (RPA), and model-based testing

Job Responsibility

Design, develop, and manage software test programs for quality assurance (QA) to identify software problems and root causes
lead key strategic small to medium size QA initiatives and develop testing programs to drive adoption of test automation and other QA engineering technologies
responsible for overall QA ownership of initiatives spanning multiple teams across the enterprise, and support enterprise end-to-end testing
participate in software design reviews for a team of QA engineering professionals and provide input on functional requirements to improve functionality and features with a focus on performance, reliability, and maintainability
analyze user needs and develop software testing to meet business requirements
develop testing programs that address areas such as functional testing, system testing, manual testing, regression testing, mobile testing, application testing, performance testing, usability testing, system integration, and data migration
leverage test automation, model-based testing, and other QA engineering approaches to ensure rapid time to market and efficient QA delivery for assigned projects
document application defect triage and report defects using bug tracking systems
support all phases of the Software Development Life Cycle (SDLC)
validate the results of testing to ensure replicability and compliance with standards

What we offer

Full range of medical, dental, and vision benefits
401(k) retirement savings plan
Employee Stock Purchase Plan
fully-paid term life insurance plan
short-term and long term disability benefits
well-being programs
education assistance
free development courses
CVS store discount
discount programs with participating partners

Fulltime

Trainee QA & Configuration Manager

EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content ...

Location

Ukraine , Lviv

Salary:

Not provided

EveryMatrix

Expiration Date

Until further notice

Requirements

Basic knowledge in working with issue trackers like JIRA
Basic knowledge of API testing
Knowledge of software testing methodologies and procedures
Accuracy in reporting issues, all steps to reproduce and observed behavior
Experience with GUI testing
Ability to understand application flow and business reasoning from an end-user, technical person (developer) and client point of view
Fluent in English (reading, writing and speaking)
Ability to communicate technical problems concisely and professionally
Detail-oriented, organized and analytical
Team player

Job Responsibility

Сonfiguration of new set-ups
Integration / Functional / Regression testing
Environment and preconditions establishment
Regular reports of the current activities
Work closely with the team in order to deliver quality features into production
Communication with clients and partners

What we offer

Start with 22 days of annual leave, with 2 additional days added each year, up to 32 days by your fifth year with us
3 sick leave days per year, no doctor's note required
30 medical leave days with medical allowance
Hybrid work schedule is available after the first three months of employment, with up to 50 days of work from home per year
Benefit from two Free Fridays each year, limited to one per quarter
Daily catered lunch or monthly lunch allowance
Private Medical Subscription
Access online learning platforms like Udemy for Business, LinkedIn Learning or O’Reilly, and a budget for external training
Gym allowance
Corporate English lessons

Fulltime

Manager, BI Development & QA

We seek a strategic and technically skilled Manager to lead our Business Intelli...

Location

United States of America , Charlotte

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

8+ years of experience in BI development or data engineering, including 3+ years in a managerial or team lead capacity
Deep technical expertise in Power BI, DAX, SQL, and AAS/SSAS tabular models
Familiarity with Snowflake, Databricks, and Azure BI stack is highly desirable
Proven experience managing QA practices, including manual and automated testing frameworks in data/BI environments
Strong understanding of security best practices, including role-based access, least privilege principles, and audit tracking
Experience building and leading high-performing, distributed teams, with a focus on coaching and people development
Effective project management skills with the ability to prioritize, schedule, and track multiple initiatives in parallel
Exceptional communication and stakeholder engagement skills, focusing on translating technical work into business value
Bachelor’s degree in computer science, Data Analytics, Information Systems, or a related field
Advanced degrees or certifications in Power BI, Azure, or QA frameworks are a plus

Job Responsibility

Manage and mentor a team of BI and QA Engineers, providing technical guidance, professional development, and performance feedback
Oversee the design, development, testing, and deployment of Power BI dashboards, tabular models, and analytics products
Ensure the QA function maintains high standards in requirements traceability, data and reporting standards validation, regression testing, and automation across BI solutions
Collaborate with the BI Lead to prioritize backlog items, resolve technical blockers, and maintain alignment with business stakeholders
Establish and enforce best practices in code versioning, peer reviews, governance, and documentation standards
Monitor production systems and lead incident response efforts to quickly address data issues, performance degradation, or report failures
Coordinate with infrastructure and security teams to ensure the BI ecosystem is compliant, scalable, and aligned with enterprise architecture standards
Lead roadmap planning for BI platform enhancements and automation initiatives to drive efficiency and innovation
Support hiring, onboarding, and team structure planning to scale BI delivery capacity as business needs evolve
Promote a continuous improvement mindset, encouraging cross-team collaboration and a proactive approach to problem-solving

Fulltime

QA, Automation, and Software Engineering Manager

Hewlett Packard Enterprise (HPE) is hiring a QA, Automation, and Software Engine...

Location

India , Bangalore

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

B.S or M.S. degree in a related software engineering field
prior experience in HPC, AI, or related technical software development
prior experience using agile methodologies
prior experience managing or developing software in a production software environment
2 to 5 years prior experience managing a technical team in a software related field
2 to 5 years prior experience managing managers
prior experience developing and managing software written in C, C++, or Fortran within a Linux environment is highly desirable
a technical background in software development, HPC, AI, or related work is highly desirable
strong leadership skills, including coaching, team-building, and conflict resolution
advanced project management skills including time and risk management, resource prioritization, and project structuring

Job Responsibility

provides direct and ongoing leadership for a team of QA, Automation, and software engineers
mentor, coach, and develop the talent in the team
manages headcount, deliverables, schedules, and costs for multiple ongoing projects ensuring that resources are appropriately allocated and that goals, objectives, timelines, and budgets are met in accordance with program and organizational roadmaps
communicates project status effectively to stakeholders
manages relationships with customers, partners and internal stakeholders
sets expectations for deliverables, product quality, schedules, and costs
ensures that team members are effectively communicating and collaborating across the organization
proactively identifies opportunities for improvements in products and leads innovation efforts
provides people-care management for assigned team members, including hiring, setting and monitoring of annual performance plans, coaching, and career development
ensures that proper knowledge and career development tools are in place to support ongoing team member and process development

What we offer

health & wellbeing benefits for team members and their loved ones
personal & professional development programs
unconditional inclusion

Fulltime

Transformation Office QA Officer

Citi is undergoing a Transformation to modernize and simplify the bank. We’re ra...

Location

India , Mumbai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

10+ years of experience in a program management planning role
Advanced level of experience in Project Management
Subject matter expert in at least one area of technology planning
Bachelor’s/University degree, Master’s degree preferred
10+ years’ experience in Internal Audit, Program & Project management and Assurance
Familiarity with Citi issue management processes beneficial
Experience in executing QA scripts and procedures, reporting observed findings, and continuous improvement
Strong grasp of program management processes to evaluate findings within a QA process, determine materiality, and partnering with in-line makers and checkers for ongoing improvement, problem detection, and sustainable remediation
Experience in preparing presentations for management
Excellent communication skills required

Job Responsibility

Contributes to and / or creates internal communications
Creates and prepares reports, metrics and presentations
Provides expertise in own area and an advanced level of understanding of the principles of the sub function
Possesses a comprehensive understanding of how own area and others collectively integrate to contribute towards achieving business objectives
Acts as advisor or coach to new or lower level employees
allocates work
Provides in-depth and sophisticated analysis with interpretive thinking to define problems and develop innovative solutions
Directly impacts the business by influencing strategic functional decisions through advice, counsel or provided services
Persuades and influences others through comprehensive communication and diplomacy skills
Tracks business unit performance against the business plan and service level agreements

Fulltime

Sr Assoc - QA QMS

This role ensures the implementation and maintenance of Quality Management Syste...

Location

India , Ahmedabad

Salary:

Not provided

Baxter

Expiration Date

Until further notice

Requirements

Ensure the implementation and maintenance of Quality Management System elements at the site
achieve compliance with global quality metrics and submit quality metrics data to the QA Head and management on time
track and implement improvement objectives identified during quality metrics presentations
evaluate departmental efficiency and ensure required training for cross-functional team members is provided
assist the QA Head in implementing Electronic Quality Management System (E-QMS) modules to handle QMS elements effectively across the plants
ensure non-conformities (NCR/SNCRs) are adequately investigated, root causes identified, and effective Corrective and Preventive Actions (CAPA) are implemented
review and approve Out of Specifications (OOS) results, ensuring timely assessment for Field Alert Report (FAR) or regulatory actions
ensure Out of Trend (OOT), Out of Limit (OOL), and Laboratory Investigation Reports (LIR) are adequately investigated
review and approve Change Control Management (CCM) and Document Change Requests (DCR) as per Standard Operating Procedures
monitor and ensure key performance indicators are maintained periodically and achieved

Job Responsibility

Ensure the implementation and maintenance of Quality Management System elements at the site
track and implement improvement objectives identified during quality metrics presentations
review and approve Out of Specifications (OOS) results, ensuring timely assessment for Field Alert Report (FAR) or regulatory actions
conduct site management reviews, NCR, OOS/OOT/OOL, and Change Control review meetings on time
support external and internal audits at the site, providing observations related to QMS compliance
monitor and ensure key performance indicators are maintained periodically and achieved.

What we offer

Support for Parents
Continuing Education/ Professional Development
Employee Health & Well-Being Benefits
Paid Time Off
2 Days a Year to Volunteer.

Fulltime

QA Manager

Precise

Location:
Portugal, Porto

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
June 04, 2025

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