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Manage the QA team to help ensure product quality, legality and safety whilst meeting customer specifications within a fast-paced short shelf-life environment.
Job Responsibility:
Ensure QA’s are managed effectively and appropriately to include performance assessments and continuous development
Ensure that Quality Auditors are effectively recruited, inducted, trained
Collaborate with all functions required on daily basis production, engineers, HR, hygiene, etc
Ensure procedures are detailed within the Quality Management System, HACCP, Food Defence are in place and actively adhered to in the factory
Ensure all tasks are completed by the Technical Team and any non-conformances are identified and actioned
Ensure all validation and verification are completed by the team
Liaise with production team to deliver products that meet customer specifications
Involved in and coordinating the investigation of customer complaints of a technical nature and ensure findings and action plans are completed and communicated both internally and externally
Provide support to the Technical NPD coordinator and production ensure that new or changed products, processes and packaging are effectively introduced
Manage external service providers (ie. Pest control and laboratory)
Work closely with HR to ensure disciplinary, grievance and absence procedures are followed
Member of the HACCP and Food Defence team
Support the implementation of a robust food safety culture on site and quality initiatives
Internal Auditing QMS
Lead 3rd party audits and customer visits
Requirements:
Relevant scientific or food related qualifications (Degree desirable)
A practical working knowledge of BRC and retailer requirements
Experience working with major retailers including leading audits
HACCP and Food safety qualifications
Internal auditing training
Basic understanding of microbiology and potential consequences to food safety and quality
Strong attention to detail
Ability to communicate effectively with internal and external stakeholders of all levels
What we offer:
Competitive Salary
Additional shift allowance
31 days holiday allowance (pro rata)
6% pension
Life assurance/insurance
Various lifestyle benefits, such as cashback perks, exclusive shopping discounts from well known retailers, and discounted cinema tickets!
Wellbeing resources, including free online health advice & support, and wellbeing assessments