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The QA Lead is responsible for the speed, accuracy and overall quality of our client’s Marcom’s digital output. This person ensures that any Front-End HTML code is created, amended and adapted to a level that is fit-for-purpose and to the highest possible standard across web pages and email. The QA Lead spends time communicating with the client and agency development partners. They will also work with Hogarth’s offshore QA team to manage testing when capacity requires including being hands on and conduct testing directly in market so prior experience as QA test engineer is essential. The work can be fast-paced and will also involve travel to client offices outside of [insert region/country], so a willingness to be flexible with working hours and a desire to travel regularly are essential.
Job Responsibility:
Own the QC process and ensure that all errors are picked up before going live
Work closely with the Global QA lead to ensure adherence to process and governance
Examine and test output against checklist of criteria to ensure standards while achieving on-time delivery
Key contact between client and agency development partners
Meet challenging deadlines, documenting and adhering to process at all times
Collaborate and contribute to the processes and procedures in place to ensure a smooth flow of work through the QC department
Carry out administrative tasks to do with configuration management
Manage all tickets and bugs through QA tools
Be able to write test plans and document progress
Conduct hands-on testing in market
Manage and train new members
Communicate issues with colleagues, account teams or seniors for effective resolution. Active participation in the resolution process
Requirements:
Extensive experience working in a large-scale QA environment and a solid background of website testing
Expert understanding of both manual and automated testing tools and requirements to include device management, test script creation, and reporting
Understanding of basic Unix commands to be able to navigate through the terminal and execute scripts
Proactive and an obsession with detail
Ability to multitask and prioritize to hit tight deadlines
Strong communicator with excellent English and [insert native language] language skills
Must be able to travel as required, sometimes for several weeks at a time
Nice to have:
Work across both Mac and PC platforms (ideally in a Client environment)
Familiarity with SQL – Intermediate level
Basic Knowledge of Unix/Linux (Shell scripting)
Able to run test scripts
What we offer:
A Hybrid working model
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