QA Lead with E-Commerce and Order to Cash Job at Inabia Solutions & Consulting (Seattle)

Job Description

We are seeking a hands-on and detail-oriented eCommerce QA Engineer with deep experience across the Order-to-Cash (O2C) lifecycle. This role demands more than textbook testing — we need professionals who can think like end-users, understand real-world business flows, and validate every step of the customer journey, from catalog and cart to checkout, payments, invoicing, and revenue recognition. You will be responsible for ensuring the integrity, accuracy, and quality of complex transactional processes that power large-scale eCommerce platforms.

Job Responsibility

Design and execute end-to-end test strategies spanning the full Order-to-Cash flow: Product catalog, search, and pricing validation
Shopping cart and checkout functionality
Order placement, payment, and fulfillment
Invoicing, taxation, refunds, and financial reconciliation
Perform hands-on functional, integration, regression, and E2E testing across web, mobile, and backend systems
Validate order orchestration, payment gateways, ERP/Billing integrations, and downstream O2C components
Analyze complex business rules and design test cases that mirror real-world eCommerce and financial transactions
Collaborate closely with Product, Engineering, Finance, and UAT teams to ensure accuracy across all stages of the customer and revenue lifecycle
Identify and troubleshoot defects, documenting clear reproduction steps and root causes
Apply innovative and practical test approaches, focusing on business impact and customer experience beyond standard QA checklists
Support automation efforts and continuous testing initiatives across O2C modules

Requirements

5+ years of experience in QA/testing with end-to-end eCommerce and Order-to-Cash process coverage
Strong functional knowledge across: Catalog and pricing management
Cart and checkout flows
Payment processing and transaction validation
Order management, fulfillment, and invoicing
Credit, refunds, and financial postings
Experience testing integrations with payment gateways, billing systems, and ERP platforms (e.g., Oracle BRM, SAP, NetSuite)
Ability to analyze business workflows and validate data across multiple systems (front-end, API, and backend)
Strong understanding of data validation, API testing, and transaction flow verification
Familiarity with JIRA, TestRail, SQL, Postman, and automation frameworks (Selenium, Cypress, or similar)
Excellent communication skills — able to explain test design and rationale clearly beyond standard QA procedures

Nice to have

Experience in enterprise-scale eCommerce or subscription-based platforms (e.g., Amazon, Walmart, Flipkart)
Exposure to financial testing and O2C reconciliation across systems
Prior experience validating taxation, invoicing, discounts, and revenue recognition logic
Understanding of Agile and CI/CD pipelines with hands-on collaboration in sprint testing cycles

What we offer

Be part of a team ensuring the end-to-end integrity of the eCommerce and financial ecosystem
Work on mission-critical Order-to-Cash processes that directly impact business revenue
Collaborate with world-class engineers and business teams on global-scale projects
Grow in a culture that values ownership, innovation, and deep domain expertise

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QA Lead with E-Commerce and Order to Cash

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