QA Lead- User Support Job at Fever (Madrid)

Senior Manufacturing Systems Engineer: Automation - PLC

Be part of Amgen's newest and most advanced drug substance manufacturing plant. ...

Location

United States , Holly Springs

Salary:

147421.00 - 177467.00 USD / Year

Amgen

Expiration Date

Until further notice

Requirements

High School Diploma / GED and 10 years of Engineering experience
Associate’s Degree and 8 years of Engineering experience
Bachelor’s Degree and 4 years of Engineering experience
Master’s Degree and 2 years of Engineering experience
Doctorate Degree
Degree in Electrical Engineering or Computer Science, Chemical Engineering, or Biotech Engineering
Direct knowledge of PLC design, experience in controls engineering and troubleshooting with GMP biopharmaceutical production facility and utility equipment/systems automation
Extensive understanding and background in programming, design, installation, and lifecycle management of standalone controls, PLC, and field device/instrumentation technologies
Experience with Rockwell industrial automation hardware and systems, ability to perform sophisticated troubleshooting activities, System Integration using OPC, Foundation Fieldbus, Profibus, and DeviceNet technologies
Ability to interpret and apply GAMPs and GMPs and familiarity with documentation in a highly regulated environment with requirements such as 21 CFR Part 11, ASTM 2500, S88, and S95

Job Responsibility

Provide automation technical leadership to a group of automation engineers who are responsible for building and maintaining various automation systems and platforms that support the GMP Drug Substance Plant Operations
Work hand in hand with the capital project team to deliver robust automation systems to operate the new plant utility and standalone systems
Develop and maintain automation solutions utilizing various PLC's such as Allen Bradley, Siemens, etc. and integration with the Emerson DeltaV system
Develop and maintain Supervisory Control and Data Acquisition system (SCADA), Trailblazer reporting system, and equipment PLC’s and interface hardware
Lead and support standalone system implementation and start-up, participate and provide technical guidance in the control panel / Human Machine Interfaces (HMI) layout and design including power distribution, grounding requirements, I/O assignments, etc
Work with process subject matter experts (SMEs) to understand key process requirements and transform them into digital automated solutions
Lead in continuous improvement and innovation initiatives for efficient operation and sustainability improvements of standalone systems
Collaborate with business partners to understand how standalone systems can improve workflow and productivity. Synthesize requirements from clients, customers, or end-users to develop the best automation solutions
Provide clear documentation for delivered solutions and processes
work closely with QA partners while supporting computerized systems validation processes in a GxP environment. Maintain Data Integrity Assessments with the current Amgen and Industry standards

What we offer

Competitive and comprehensive Total Rewards Plans that are aligned with local industry standards

Fulltime

Junior Product Owner

At North Star Network, we are looking for a Junior Product Owner for our Brazili...

Location

Brazil , Sao Paulo

Salary:

Not provided

North Star Network

Expiration Date

Until further notice

Requirements

1–3 years of experience in a Product, Project, Business Analyst, or Tech-related role (or relevant internships)
Strong organizational and communication skills
Ability to structure information clearly and write concise product documentation
Basic understanding of Agile / Scrum methodologies and product development cycles
Analytical mindset with an interest in data, user behavior, and business impact
Comfortable working with cross-functional, fully remote teams
Fluency in English (written and spoken)
Interest in digital media, sports, or iGaming is a strong advantage

Job Responsibility

Assist in maintaining a structured and organized product backlog
Draft initial user stories and acceptance criteria based on guidance and documented user or business needs
Support refinement sessions with Tech, UX, and stakeholders to clarify requirements
Help assess and communicate feature priorities according to business objectives and constraints
Support backlog grooming sessions by preparing tickets and ensuring required details are available
Clarify straightforward questions from the development team, escalating complex topics to the Product Owner or Product Manager
Help validate completed stories by checking alignment with acceptance criteria
Flag potential requirement gaps, risks, or dependencies to the Product Owner or Product Manager early
Contribute to ensuring user stories lead to high-quality product increments
Collaborate with QA by supporting test case preparation and helping review defects

What we offer

A hands-on Product role with strong learning and growth opportunities
Exposure to international, high-traffic digital products in sports and betting media
100% remote work environment with flexible collaboration across time zones
A multicultural, fast-growing team passionate about sports, data, and digital innovation
A culture of autonomy, ownership, and continuous improvement
Competitive salary

Avp - Delivery Manager (risk & Audit Platforms)

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s o...

Location

Costa Rica , Heredia

Salary:

Not provided

Moody's

Expiration Date

Until further notice

Requirements

3-5 years of relevant experience required
Business systems analysis experience required
Experience with one of the Risk Management platforms including IBM OpenPages, RSA Archer, Fusion Risk Management or Metric Stream preferred
Ability to leverage AI tools (e.g., Copilot, ChatGPT) for documentation and analysis
Skilled in prompt engineering for generative AI applications
Prior experience or knowledge of Enterprise and Operational Risk Management, Internal Audit, Compliance or other GRC domains
Ability to collaborate with technical team on AI initiatives
Experience with JIRA or other issue and project tracking software applications
Strong quantitative analysis skills with the ability to translate analysis into actionable tasks
Strong organizational skills, attention to detail and ability to manage tight deadlines

Job Responsibility

Serve as the functional business analyst supporting development and enhancement work across Risk Management, Internal Audit and Resiliency platforms.
Serve as the business analyst for development projects on Risk, Internal Audit and Resiliency platforms
Elicit business and functional requirements and document current and future state business process flows
Partner with product owners to craft user stories with well-defined acceptance criteria supporting agile delivery
Develop data flow diagrams for workflows, integrations and reporting to support technical design processes
Collaborate with project managers, technical leads and QA leads to ensure effective cross-project communication and issue management
Lead user acceptance testing by gathering test scenarios, developing scripts, triaging defects and capturing sign‑off
Collaborate with stakeholders, vendors, technical teams and QA throughout implementations, providing feedback on project artifacts and testing new functionality
Provide demonstrations of and documentation for new system features
Actively participate in process improvement initiatives to improve operational efficiency

Java Low latency Lead

Design and Development of Client Connectivity platform to establish best in Clas...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

10+ years of relevant experience in Low latency Java Stack
Knowledge and experience in building ultra-low latency platforms
Working experience of Microservices architecture
Good exposure to Client connectivity application development
Good understanding of electronic trading and financial markets
Experience on FIX/Binary protocols
Exposure to Open HFT & Chronicle
Experience of working in a trading environment
Good Analytical skills
Familiar with DevOps tools, CI/CD, and BitBucket

Job Responsibility

Design and Development of Client Connectivity platform to establish best in Class Client connectivity solutions across the globe
Development of low latency solutions on Java stack and HFT Framework
Use technical skills to ensure business requirements are understood at all levels of delivery
Utilize develop standards for coding, testing, debugging, and implementation
Building relationship with internal and external teams, the successful applicant will be responsible for end to end delivery of prioritized connectivity streams of work
Communicate effectively with business, development, QA, infrastructure and production support teams
Assist with troubleshooting and issue resolution across development, support and technical business users
Establish strong working relationships across different technology areas (QA, Support, etc.)
Provide ongoing support after implementation, whilst working on new enhancements and additional phases
Work as part of a global development team, to ensure that global tools and technologies are leveraged

Fulltime

Senior Systems Administrator

The Senior Systems Administrator plays a critical role in building, maintaining,...

Location

United States , Los Angeles, San Francisco, Phoenix, New York

Salary:

150000.00 - 210000.00 USD / Year

Whatnot

Expiration Date

Until further notice

Requirements

8+ years of experience in Customer Support systems administration
Proven experience leading administration of Zendesk and 1+ other customer support platform (e.g., Salesforce Service Cloud, Intercom) at scale, supporting thousands of internal and off-shore agents across 4+ sites (system certifications preferred)
Solid understanding of post-purchase operations, including Customer Experience, Trust & Risk, WFM, and QA use cases
Experience managing system integrations, configuring APIs, data flows, and automations by working with internal tooling partners
Strong technical skills, including proficiency in HTML, JavaScript, JSON, SQL, and Python
Ability to gather requirements from non-technical stakeholders and translate them into scalable system solutions
Strong troubleshooting skills and comfort managing day-to-day system operations and incidents
Detail-oriented mindset with a focus on system configuration, permissions, governance, and data integrity
Strong documentation and communication skills, with the ability to support training and change management
Comfort balancing strategic improvements with hands-on execution in a high-growth environment

Job Responsibility

Own the administration, configuration, and ongoing improvement of post-purchase support systems, including Zendesk and related tooling across Customer Experience and Trust & Risk, supporting thousands of agents across our in-house team and multiple vendors
Ensure systems are configured to support operational workflows, user experience requirements, and evolving business needs
Partner with operations and business stakeholders to translate short- and long-term requirements into scalable system solutions and a product roadmap
Manage integrations between Zendesk and other internal systems to ensure data accuracy, reliability, and end-to-end visibility
Monitor vendor relationship and system performance, troubleshoot issues, and drive timely resolution to minimize disruption to support operations
Design, document, and maintain workflows, automations, permissions, and reporting to improve efficiency and consistency
Support system releases and enhancements, including testing, documentation, training, and change management
Identify opportunities to improve tooling, processes, and system architecture to support scale, reliability, and high-quality user support

What we offer

Generous Holiday and Time off Policy
Health Insurance options including Medical, Dental, Vision
Work From Home Support
Home office setup allowance
Monthly allowance for cell phone and internet
Care benefits
Monthly allowance for wellness
Annual allowance towards Childcare
Lifetime benefit for family planning, such as adoption or fertility expenses
Retirement

Fulltime

Service Delivery Manager

This is an innovative role combines service delivery excellence with end-to-end ...

Location

United Kingdom , Cambridge

Salary:

Not provided

Whitehall Resources Ltd

Expiration Date

Until further notice

Requirements

Exceptional written and verbal communication skills, able to simplify complex technical information and its business impact
Demonstrable experience in service delivery, communications, or enablement roles within an IT or enterprise environment
Strong organisational skills with ability to coordinate across multiple leadership teams, business functions, and technical teams
Experience handling content across collaboration and service platforms (e.g., SharePoint, Confluence, Power BI, Jira, ServiceNow)
Understanding of AI tools, platforms, and enterprise enablement dynamics

Job Responsibility

Lead service readiness and delivery for all AI tools and platforms
Coordinate release, early life support, and post-go-live cycles, ensuring clarity and trust across audiences. Partner with the Operations lead, Product Owners and QA leads to ensure quality, delivery timeliness, and alignment with enterprise standards
Translate change, release, and incident updates into clear, user-focused narratives
Define and maintain communication templates, tone of voice, and comms governance aligned with client standards
Solve service delivery critical issues in collaboration with Operations and QA leads, ensuring prompt resolution and effective communication with colleagues
Partner with AI Enablement Leads and Business Partners to deliver consistent updates, success stories, and materials
Coordinate engagement sessions, spotlight moments, and awareness campaigns across global regions
Maintain a structured two-way feedback loop between AI Enablement Leads, Business Partners and Operations to surface adoption blockers and insights
Ensure all communications align with AI Enablement narrative, tone, and Responsible AI framework
Curate and maintain all AI Enablement repositories (SharePoint, Teams, ServiceNow Knowledge)

Business Analyst

We’re hiring a Business Analyst to join our team to deliver projects for our cli...

Location

Ireland , Dublin

Salary:

Not provided

Codec UK

Expiration Date

Until further notice

Requirements

Demonstrable Business Analysis experience
Excellent analytical and problem-solving skills
Exceptional communication skills
Results focused
Understanding of different approaches for eliciting requirements in both waterfall and agile projects
Experience working within a consultancy or people services organization delivering Microsoft business applications projects
Experience working under pressure and to tight deadlines
Knowledge of how to prepare for and conduct requirements workshops and collaborative prototyping sessions
Knowledge of no-code / low-code tools such as configurable CRM systems, Power Apps, Dynamics 365 or similar tooling
Ability to take a stand yet commit to deliver even when disagreeing

Job Responsibility

Taking overall responsibility for eliciting, understanding and translating requirements and mapping them to Microsoft Business Application technologies
Rapid prototyping client requirements
Driving the business towards early design decisions through entity modelling
Assisting customers in mapping high level business requirements to low level functional requirements and in identifying issues and opportunities for improvement
Challenging assumptions
Identifying risk and providing solutions
Influencing stake holders both internally and with clients
Ensuring requirements demonstrate business value
Performing ‘Fit Gap’ analysis as part of process design exercises
Mapping ‘As Is’ and ‘To Be’ processes

What we offer

Inclusive and supportive workplace
Opportunity to do the best and most rewarding work of your career
Support from a community of BAs and tech consultants
Freedom and autonomy to do your best work
Flexibility
Investment in making it a nice place to work
Opportunity to become accredited with the International Institute of Business Analysis (IIBA)

Fulltime

Senior Manufacturing Systems Engineer

Be part of Amgen's newest and most advanced drug substance manufacturing plant. ...

Location

United States , Holly Springs

Salary:

147421.00 - 177467.00 USD / Year

Amgen

Expiration Date

Until further notice

Requirements

High School diploma/GED and 10 years of engineering experience
Associate’s degree and 8 years of engineering experience
Bachelor’s degree and 4 years of engineering experience
Master’s degree and 2 years of engineering experience
Doctorate degree
Degree in Electrical Engineering, Computer Science, Chemical Engineering, Biotech Engineering, or related field
Direct knowledge of automation system design
Experience in programming, installation and lifecycle management of automation and field instrumentation technologies
Experience in automation of GMP biopharmaceutical equipment and systems such as buffer prep and hold, chromatography, single use mixing vessels, depth filtration, and solution prep
Experience in integrating various OEM automation software

Job Responsibility

Provide automation technical leadership to a group of automation engineers
Work with the capital project team to deliver robust process automation systems
Support site design, construction, start-up, and operational readiness
Collaborate with key stakeholders and end-users to understand key process requirements and develop solutions
Support design phases to ensure design aligns with specifications
Support vendor FAT to ensure control strategy and software code meet requirements
Develop and maintain engineering and maintenance documentation
Collaborate to develop commissioning and qualification plans
Support commissioning and qualification including Automation Installation Verification/Automation Check Out
Support QA partners in performing computerized systems validation

What we offer

A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program
Stock-based long-term incentives
Award-winning time-off plans and bi-annual company-wide shutdowns
Flexible work models, including remote work arrangements, where possible

Fulltime

QA Lead- User Support

Fever

Location:
Spain , Madrid

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 30, 2026

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