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DronaHQ · IT - Software Development

Qa Lead – Saas

India, Mumbai · Job Posted February 20, 2026
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Job Description

We are seeking an experienced QA Lead to drive and implement QA strategies for our Low-Code/No-Code SaaS platform. This role ensures the product delivers excellence in functionality, security, performance, and user experience while meeting compliance and industry best practices.

Job Responsibility

  • Define and execute QA strategies tailored for Low-Code/No-Code platform development
  • Collaborate with engineering, product, and customer success teams to uphold product quality
  • Design and manage automated and manual test frameworks for UI, APIs, and integrations
  • Detect, track, and resolve defects to ensure seamless performance across web and mobile
  • Establish performance, security, and scalability benchmarks for the SaaS platform
  • Implement quality management systems (QMS) aligned with ISO, SOC 2, GDPR, and other standards
  • Optimize CI/CD pipelines to integrate automated quality checks and accelerate releases
  • Monitor SaaS KPIs (uptime, latency, error rates) to identify trends and improvements
  • Leverage user feedback, support tickets, and NPS scores to detect recurring issues
  • Partner with customer success to enhance reliability and satisfaction
  • Develop and implement RCA frameworks for system failures and service disruptions
  • Lead a team of QA engineers, automation testers, and security analysts
  • Provide training on QA best practices, security, and compliance
  • Foster a culture of continuous improvement across product, engineering, and support teams

Requirements

  • Bachelor’s/Master’s degree in Computer Science, Software Engineering, or related field
  • 5+ years in SaaS QA, testing, or quality management (experience with Low-Code/No-Code preferred)
  • Proficiency in automated testing tools (Selenium, Cypress, Playwright, etc.)
  • Strong understanding of APIs, microservices, and cloud platforms (AWS, GCP, Azure)
  • Experience with CI/CD pipelines (Jenkins, GitHub Actions, or similar)
  • Knowledge of compliance frameworks (SOC 2, ISO 27001, GDPR)
  • Analytical problem-solving with a proactive approach
  • Strong communication and stakeholder management skills
  • Adaptability to fast-paced Agile/Scrum environments

Nice to have

ISTQB, Six Sigma, Agile/DevOps certifications

What we offer

Competitive salary, benefits, and career growth in a fast-scaling environment

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