QA Engineer Zuora Job at Closeloop Technologies

Qa Engineer

We are seeking an experienced QA Engineer with strong expertise in manual testin...

Location

India

Salary:

Not provided

Closeloop Technologies

Expiration Date

Until further notice

Requirements

4 - 6 years of experience in manual testing with strong test case writing and defect management skills
Hands-on experience working on e-commerce platforms (B2B & B2C models)
Good understanding of subscription-based business models and related workflows
Familiarity with finance concepts: billing schedules, revenue schedules, invoicing, payment terms, and month-end close
Experience with Zuora or similar subscription billing platforms is highly preferred
Strong analytical and communication skills for working with cross-functional teams

Job Responsibility

Review and analyze user stories/requirements to design detailed and comprehensive test cases with clear expected results and input data
Perform functional, regression, and integration testing for e-commerce and subscription-based applications
Log, track, and triage defects effectively, ensuring proper prioritization and follow-up
Collaborate with cross-functional teams (Product, Finance, Development) to clarify requirements and resolve issues
Test and validate workflows on subscription billing platforms (preferably Zuora)
Ensure testing aligns with finance-related processes like invoicing, billing, revenue schedules, and month-end activities
Provide clear and concise test reports and communicate status to stakeholders

What we offer

Medical Insurance for employees, spouse, children
Accidental Life Insurance
Provident Fund
Employee Referral Bonuses
Reimbursement for high-speed Internet at home
Accommodation support for employees moving from other cities
Other Bonuses as determined by management from time to time

Fulltime

Technical Support Engineer 2 - Billing

We're looking for someone who is excited by solving tough problems and enjoys he...

Location

Japan

Salary:

Not provided

Stytch

Expiration Date

Until further notice

Requirements

Fluency in Japanese and English
Past billing experience, including analyzing the invoices
Knowledge of Excel, SQL and ZenDesk
Ability to address customer concerns and provide feedback in a friendly, diplomatic and empathetic way
you treat customer problems like your own
Ability to help, train and mentor team-members, and advise on improvements for our Billing platform
Ability to make sound decisions quickly and efficiently
Experience with troubleshooting and resolving QoS (Quality of Service) issues, including escalations to third parties
Respond to customer inquiries related to billing reconciliation and account audits
Investigate billing, pricing and usage issues and communicate the findings to our customers

Job Responsibility

Escalations, working directly with our users and Customer Success teams to solve problems and help them leverage all of Twilio’s platform functionality
Escalate critical issues to the appropriate internal channel, ensuring timely response and testing and communicating the resolution
Report bugs to our Engineering & QA teams, as well as helping to prioritize fixes to ensure customer satisfaction
Clearly communicate with customers and other internal teams about issues impacting their service
Effectively verify that issues have been resolved
Execute internal processes to streamline and scale support
Partner with cross-functional teams, such as Product Management, Support, and R&D to translate customer business needs and product feedback into new solutions
Reporting and knowledge base documentation expertise
Provide Email, Chat and Phone support to customers

What we offer

competitive pay
generous time off
ample parental and wellness leave
healthcare
retirement savings program

Salesforce Developer

PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-o...

Location

Chile , Santiago

Salary:

Not provided

PagerDuty

Expiration Date

Until further notice

Requirements

Excellent oral and written communication and presentation skills
3+ years of Business System Analysis or Salesforce Administration in a high-growth technology company
Strong analytical skills and attention to detail required
Strong technical knowledge and experience with Salesforce.com declarative development including Flow
Proven ability to leverage generative AI tools (such as Claude Code and Cowork) to accelerate task execution, automate routine configurations, and shift focus toward strategic business analysis
Salesforce Administrator Certification strongly preferred
1-2 years experience with Salesforce CPQ and/or Revenue Cloud preferred
1+ year experience with Agile Methodology preferred
Ability to work cross-functionally, with multiple teams and stakeholders
Self-starter, reliable team player with ability to deliver projects on-time

Job Responsibility

Act as a Product Management liaison, collaborating with stakeholders (including Product Managers) to conceptualize, refine, and prioritize requirements, ensuring system functionality aligns with critical business process efficiencies and improvements
Drive strategic process improvements and automations, utilizing AI tools like Claude Code and Cowork to accelerate declarative Salesforce development and shift focus toward high-value strategic analysis
Maintain and continuously improve the Lead to Order process and core enterprise applications (Salesforce, Zuora, CPQ, Marketo, DocuSign) while actively managing and optimizing the Agentforce customer support bot to meet case deflection and resolution goals
Prepare documentation for system enhancements, leveraging AI tools like Claude Cowork to expedite content creation and enrich our internal knowledge base
Provide training and leadership to super-users, manage user security, and interface daily with business users, engineers, QA, and TechOps managers to support operations

What we offer

Competitive salary
Comprehensive benefits package
Flexible work arrangements
Company equity
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent

Fulltime

Senior Principal UI/UX Designer

Location

United States , Foster City

Salary:

186763.00 - 312900.00 USD / Year

Zuora

Expiration Date

Until further notice

Requirements

Bachelor's degree in Systems or Interactive Design, Design, Art, Animation or closely related field followed by 5 years of post-bachelor's experience as UI/UX Designer or Product Designer or related position
5 years of experience with: Performing pixel perfect interactive prototyping using Figma
Using and contributing to a mature Design System
Conducting user research and synthesizing the results into actionable insights
Enterprise software design, mobile application design, accessibility, user research, and prototyping
UI/UX design specializing in SaaS products and enterprise software with complex user flows, business logic, and large data sets
Design personas and processes
Collaborating seamlessly across multiple teams (product management, engineering, QA, sales,) and across organizational levels (including C-level)
Mentoring more junior designers and helping them become proficient designers
Leading unique and complex design projects where design system patterns and components do not exist and need to be developed

Job Responsibility

Lead UI/UX design across multiple SaaS product lines, including Billing, Payments, and Core Platform, ensuring cohesive and intuitive user experiences across systems
Partner closely with product managers and engineers to deliver scalable, user-centered solutions aligned with business and technical goals
Plan and conduct user research, usability testing to inform design decisions, optimize workflows, and enhance overall product usability
Execute end-to-end creative strategy across multiple Zuora platforms based on customer need, business goals, and technical considerations
Influence cross-functional decisions among Product Management, Engineering, and other Zuora stakeholders

What we offer

Bonus/variable compensation
Equity
Comprehensive benefits

Fulltime

Job Maps Management Specialist

Location

Poland , Wrocław

Salary:

Not provided

AmRest

Expiration Date

Until further notice

Requirements

Minimum 1 years’ experience in a similar position
Communicative level of English
Excellent knowledge of MS Office
Diligence and attention to details
Ability to plan and manage work
Experience in working in an international environment.

Job Responsibility

Manage and maintain global Job Descriptions and Job Maps, ensuring accuracy, consistency, and alignment with the organization’s structure and business model
Apply and support global job mapping standards and methodology across brands, functions, and countries
Act as a partner and subject‑matter expert for HR teams and business stakeholders regarding Job Maps, role scopes, and job titles
Ensure alignment between Job Maps and the Global Job Titles Matrix, providing guidance on correct job title usage
Monitor the quality, completeness, and adoption of Job Maps
Maintain Job Descriptions and position data in HR systems (e.g. SyncPeople), ensuring data accuracy and regular updates
Support job architecture projects and rollouts and contribute to related communication and training materials.

What we offer

Stable employment under an employment contract in a global organization
Annual bonus - up to 10% of gross annual earnings
Work in a hybrid / remote model
Personalized benefits package: discounts to our cafes and restaurants, private medical care, Multisport card and much more
A friendly atmosphere in an international and fast growing Team.

Fulltime

Front Desk Coordinator

Front Desk Coordinator Are you an organized detail oriented with excellent commu...

Location

United States of America , Saint Louis

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in a receptionist or administrative support role preferred
Strong communication and customer service skills
Ability to multitask and prioritize in a fast-paced environment
Proficiency with office technology and Microsoft Office Suite

Job Responsibility

Greet visitors, clients, and team members with professionalism and warmth
Answer and route incoming calls
manage messages and inquiries
Maintain reception area and conference room schedules
Handle mail, deliveries, and office supply inventory
Assist with administrative tasks, data entry, and special projects
Collaborate with staff to support internal communication and workflow

What we offer

Competitive compensation and benefits
Collaborative, welcoming work culture
Opportunities for skill development and career growth
Exposure to multiple departments and business operations
Medical, vision, dental, and life and disability insurance
401(k) plan

Fulltime

Sales and Customer Service Representative

A growing mid-size organization is seeking a results-driven Sales & Customer Ser...

Location

United States of America , Morristown

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

1–3+ years of experience in sales, inside sales, or a sales-driven customer service role
Proven ability to meet or exceed sales targets
Strong communication and negotiation skills
Highly motivated, competitive, and results-oriented
Proficiency in Microsoft Office
CRM experience (Salesforce, HubSpot, etc.) preferred
Ability to multitask in a fast-paced, team-oriented environment

Job Responsibility

Proactively engage with prospective and existing customers to generate sales and meet revenue targets
Identify upsell and cross-sell opportunities to grow account value
Manage the full sales cycle, from initial outreach through order placement and follow-up
Build and maintain strong client relationships to drive repeat business and long-term partnerships
Handle customer inquiries, resolve issues, and ensure a positive customer experience
Process orders, prepare quotes, and provide product or service recommendations
Maintain accurate records of sales activity, pipeline, and client interactions within CRM systems
Track performance against sales goals and report on activity and results

What we offer

medical
vision
dental
life and disability insurance
401(k) plan
free online training

Business Analyst

AvePoint is seeking a Business Analyst with enterprise software solutions experi...

Location

Singapore , Singapore

Salary:

Not provided

AvePoint

Expiration Date

Until further notice

Requirements

Background/experiences in relevant fields (Computer Science, Engineering, etc. preferred)
Professional experience with analyzing and documenting complex business processes, software development requirements, and taxonomies
Professional experience with requirements gathering and analysis
Experience producing and analyzing As-Is and To-Be documentation
Strong analytical and project management skills, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements
Excellent communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts
Familiarity with MS Office Suite (Word, Excel, PowerPoint)
Ability to successfully engage in multiple initiatives simultaneously

Job Responsibility

Elicit requirements for software development
Document, analyze and evaluation requirements gathered
Work out deliverables such as Functional requirements (Business Requirements Document), Use Cases, GUI, Screen and Interface designs
Translate technical information into business language to ensure understanding of the requirements by both technical and non-technical audiences
Proactively communicate and collaborate with external and internal stakeholders to analyze information needs and functional requirements
Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs
Support the project manager and other team members in planning deliverables, scope, schedule, and other aspects of the project

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QA Engineer Zuora

Job Description

Job Responsibility

Requirements

What we offer

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