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Quality is critical within the company to ensure customer satisfaction and retention, driving growth, and helping clients extract maximum value from our products. We are looking for a QA Engineer to join our existing Front of House (FoH) team within the Salon Ops pillar. This group builds and runs the core salon workflows that keep salons operating smoothly day to day. As well as Front of House, it’s made up of cross‑functional teams including Reporting, Phorest Go, Salon Management, and Integrations & Partnerships. You will be a key member of the new FoH team, automating test suits and bulletproofing the future of our world-class products. This is an exciting opportunity for someone who wants a new challenge, where you’ll bring your experience to a supportive, growth mindset environment that will enable us to achieve our goals.
Job Responsibility:
Be hands on testing new features and performing regression tests for various services
Design, develop and execute both manual and automated tests to verify the functionality of the system
Develop regression automated test suites
Identify, report and track issues to resolution
Help developers reproduce errors, and ensure that defects are fixed
Work closely with product managers, designers and developers
Participate in stand ups, plannings, backlog sessions etc. for team’s projects
Be responsible for signing off the feature to be released
Analyse features during the design and development process to point out weaknesses or ambiguities
Create test plans and overall be responsible for test management
Review stories and create bugs when needed
Be a quality advocate on the team ensuring quality is a responsibility for all members of the team
Never stop learning, pursue latest technologies, seek for best solutions
Challenge the norm and won’t be afraid to voice your opinions
Join a group of highly skilled QA engineers continuously looking to improve the quality strategy across the org.
Requirements:
2+ years experience in software quality assurance
Excellent manual testing skills and out-of-the-box ad hoc testing skills
Experience in writing clear, concise and comprehensive test plans and test cases
Experience with Agile development methodologies and working in a cross-functional team environment
Excellent analytical, problem-solving, and communication skills
Curious mindset & detail oriented
Nice to have:
An ISTQB® Foundation Level certificate
Automation testing experience
Experience using Playwright and/or Cypress to write automated tests
Experience with Looker CI features and validators a bonus
Knowledge of CI/CD process and how testing can be brought in there
Github experience
Performance and security testing experience or interest
Experience working in the salon or beauty industry
What we offer:
Private healthcare
2 Wellness Days
Employee assistance program
Free online GP service
Competitive Compensation
Employee Share Purchase Scheme
Pension
Life Assurance
Income Protection
Bike to work scheme
Tax saver transport tickets
2 weeks leave for Fertility Treatment, Pregnancy Loss and Menopause
Enhanced Maternity and Paternity Benefits
Great learning environment and extensive development opportunities
Development programs
Access to many online resources including LinkedIn learning