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At Citi we’re not just building technology, we’re building the future of banking. Encompassing a broad range of specialties, roles, and cultures, our teams are creating innovations used across the globe. Citi is constantly growing and progressing through our technology, with laser focused on evolving the ways of doing things. As one of the world’s most global banks we’re changing how the world does business.
Job Responsibility:
Supports initiatives related to User Acceptance Testing (UAT) process and product rollout into production
Conducts a variety of moderately complex process monitoring, product evaluation and audit assignments
reports issues and makes recommendations for solutions
Ensures project standards and procedures exist, are fully clearly documented and followed throughout the software development life cycle
makes recommendations for enhanced documentation
Monitors products for conformance to standards
monitors processes for conformance to procedures
Documents findings and performs preliminary root causes analyses to provide recommended improvements
Ensures all corrective actions are assigned, documented and completed
Verifies traceability in project work products
Gathers, maintains and creates reports on quality metrics
Exhibits good understanding of procedures and concepts within own technical area and a basic knowledge of these elements in other areas
Makes evaluative judgments based on the analysis of factual information
resolves problems by identifying and selecting solutions through the application of acquired technical experience and guided by precedents
Directly impacts the business by ensuring the quality of work provided by self and others
impacts own team and closely related work teams
Provides informal guidance to new team members
Performs other duties and functions as assigned
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Requirements:
4 - 8 years Quality Assurance (QA) experience in the Financial Service industry preferred
Experience in requirement reviews & able to identify, communicate and document discrepancies
Understanding of QA within the Software Development Lifecycle (SDLC) and QA methodologies
Understanding of Quality Processes
Demonstrated logical analysis skills, attention to detail and problem solving
Proven ability to work to deadlines
Consistently demonstrates clear and concise written and verbal communication skills
QA Experience in defining, designing & executing test cases
What we offer:
Programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more
Empowerment to manage financial well-being and plan for the future
Access to an array of learning and development resources
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