QA Analyst

We're looking for an experienced and curious QA Analyst to lead the testing of our AI and GenAI-powered features. This role goes beyond traditional SaaS QA — it requires a mindset for dealing with uncertainty, edge cases, model behaviour, and testing for quality when outcomes are not always predictable. If you're passionate about both automation and understanding how intelligent systems behave in the wild, we want to hear from you. You’ll be embedded in a cross-functional scrum team, working closely with engineers, data scientists, and product managers to define and execute test strategies for AI features. You'll bring an automation-first mindset but be comfortable with exploratory and manual testing when required — especially when testing model-driven features. Your focus will include not just functional correctness, but also trust, safety, performance, and the overall quality of the AI experience.