QA Analyst & Support

• Manage day-to-day operations
• Ensure customer satisfaction by monitoring scraping success and testing data on a daily basis
• Coordinate with the Scraping team to make sure customers’ deadlines are met
• Keep a critical eye and be keen on improving the product, challenging other team members when necessary to bring customers feedback to the table
• Define and monitor quality KPIs
• reduce testing times through automations
• Act as the primary point of contact for customers, and answer to their queries in due time, ensuring respect of SLAs
• Handle meetings with customers to discuss technical issues, prioritization and scraping improvement roadmap
• Define and drive the long-term QA strategy
• Build comprehensive test assets: scenarios, test suites, protocols, case libraries
• Develop a progressive and durable test coverage strategy
• Continuously improve QA processes by integrating scalable tools and practices
• Systematically test new features (UI, API, parsing, data pipelines)
• Identify recurring error patterns and recommend corrective actions
• Collaborate with the Scraping team to enhance extraction reliability and stability
• Ensure the coherence, quality, and integrity of all processed data

• First technical background which helps you understand HTTP framework, APIs, parsing, etc.
• Strong analytical and troubleshooting skills with the ability to diagnose issues, escalate when necessary, and follow through to resolution
• Advanced data analysis capabilities (data quality, consistency, integrity)
• Customer-centric mindset and ability to understand client issues and anticipate their needs
• Attention to details that allows you to recognize bugs or inconsistencies on datasets
• Great interpersonal skills to interact and communicate well, at all levels, in French and English

Interest for transportation industry or knowledge in scraping

• A self-financed startup with a strong tech identity
• Beautiful 800 m² offices in the heart of Paris (Bd Poissonnière)
• Attractive remuneration indexed on performance
• A caring and stimulating team that encourages skills development through initiative and autonomy
• A learning environment with opportunities for evolution
• A hybrid policy: 2 days of remote work per week and the possibility to work occasionally from abroad
• A great company culture (monthly afterworks, regular meetings on technology and products, annual off-site seminars, team-building…)