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Serves as a liaison and resource for all departments that utilize Pyxis and the department of pharmacy. Monitors departmental expenses, inventory requirements, inventory costs, utilization reports, controlled substances discrepancies, user sign-ons, all troubleshooting, medication refrigerator temperature capture, Pyxis building, movement and reassignment of all Pyxis units, and coordination of Pyxis maintenance between BD/Carefusion Pyxis and Tucson Medical Center. As well conducts all training and competency of pharmacy staff, and as needed – nursing staff, in the use of Pyxis. Provides first level support for business in assigned area ensuring that problems are correctly identified and coordinates resolution with the appropriate members of the Information Services department or vendor. Performs system administration and operational support activities by maintaining user accounts in applications, producing reports and running programs within provided guidelines.
Job Responsibility:
Serves as a liaison and resource for all departments that utilize Pyxis and the department of pharmacy
Monitors departmental expenses, inventory requirements, inventory costs, utilization reports, controlled substances discrepancies, user sign-ons, all troubleshooting, medication refrigerator temperature capture, Pyxis building, movement and reassignment of all Pyxis units, and coordination of Pyxis maintenance between BD/Carefusion Pyxis and Tucson Medical Center
Conducts all training and competency of pharmacy staff, and as needed – nursing staff, in the use of Pyxis
Provides first level support for business in assigned area ensuring that problems are correctly identified and coordinates resolution with the appropriate members of the Information Services department or vendor
Performs system administration and operational support activities by maintaining user accounts in applications, producing reports and running programs within provided guidelines
Assists in all stages of information technology system implementation such as planning, requirements definition, testing and documentation
Sets up new Pyxis automated dispensing machines ensuring isolated units are tied into the network, makes recommendation for medication stocking based on type of unit and number of beds
Participates in appropriate cross functional meetings where Pyxis is a topic or source of business intelligence
Creates and communicates status reports in accordance with department standards
updates documentation consistently
Understands and documents department's core business processes
Coordinates activities between user department and users of Pyxis technology
Prepares work schedules for department and assists in the tally of orders processed by pharmacist shift
Provides on-call support and may lead and direct the work of others
Performs investigation to determine proper course for problem resolution
Logs problems or open tasks with Pyxis or Information Services according to established guidelines
Prepares clear, concise and comprehensive training materials and provides customer training
Maintains tables and parameters in applications
produces reports and/or queries from applications
executes program or batch jobs of supported applications
Develops queries for special reports and analyzes discrepancies, making recommendations to management
Reviews usage and needs and develops a work around when a drug shortage exists
Maintains data base of all pharmaceutical codes and costs and trouble shoots discrepancies
Adheres to and supports team members in exhibiting TMCH values of integrity, community, compassion, and dedication
Adheres to TMCH organizational and department-specific safety, confidentiality, values, policies and standards
Performs related duties as assigned
Maintains and audits computer information such as contract pricing, proposal analysis, purchase orders, Pyxis System and special projects
Works with Clinical Resource Mgmt, Purchasing, and MMIS teams to ensure the integrity of the system catalog is maintained and by researching all item requests for duplications and recommending existing alternatives
Maintains a system-wide UNSPSC uniform coding system for the items in the item master
Assists Clinical Resource with UNSPSC classification and assigning attributes as requested
Requirements:
Bachelor's degree in business or a related field or an equivalent combination of relevant education and experience
five years of contracts or materials management experience
FOR PHARMACY: Associate degree or equivalent from two-year College or technical school, requires three years pharmacy technician experience
FOR PHARMACY: Must be licensed and registered by the Arizona State Board of Pharmacy as a Pharmacy Technician
Knowledge business system requirements and documentation practices
Skill in evaluating business systems, documenting solutions and trouble shooting problems
Skill in training and guiding others
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
Ability to prepare detailed written reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to inquiries or complaints from employees, patients and/or their representatives
Ability to calculate figures and compute rate, ratio and percent and to draw and interpret bar graphs, and apply basic algebraic concepts
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables