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Purchasing Agent

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Stratford

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

We are seeking a detail-oriented Purchasing Agent to join our team in Stratford, Connecticut. This Contract to permanent position requires a proactive individual who excels in vendor management, purchasing processes, and customer service. The ideal candidate will play a key role in ensuring timely procurement of parts, maintaining strong relationships with vendors, and delivering exceptional service to both internal and external stakeholders.

Job Responsibility:

  • Prepare accurate quotes based on technician requests and ensure they are sent to clients within one business day
  • Evaluate vendor quotes to secure optimal pricing and quality for clients
  • Manage the procurement process by ordering necessary parts in advance to meet scheduled job timelines
  • Monitor and track purchase orders, ensuring parts arrive as planned and updating technicians accordingly
  • Collaborate with technicians to confirm part requirements and approve vendor-recommended replacements
  • Review technician follow-up recommendations and coordinate with internal teams to create new work orders
  • Support warehouse operations by verifying inventory for jobs scheduled at least one week ahead
  • Maintain market awareness by researching new suppliers and assessing competitor activities to enhance client satisfaction
  • Respond promptly to client inquiries and provide regular updates to the client relationship manager
  • Address service-related issues by involving technical advisors and resolving client concerns in a detail-oriented manner

Requirements:

  • At least 1 year of experience in the trade service industry, with prior roles as a licensed service technician being a plus
  • Proven expertise in purchasing functions, vendor management, and maintaining supplier relationships
  • Strong ability to communicate technical issues between technicians and vendors effectively
  • Commitment to delivering high-quality customer service with a positive and detail oriented demeanor
  • Excellent problem-solving skills and the ability to manage conflicts efficiently
  • Exceptional time management skills and the ability to prioritize tasks based on urgency
  • Proficiency in multitasking and adapting to client needs in a fast-paced environment
  • Familiarity with Microsoft Excel and other purchasing-related tools and software
What we offer:
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
February 20, 2026

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