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We are looking for a detail-oriented Purchasing Agent to support procurement operations and client service for a growing team in Stratford, Connecticut. This contract opportunity with potential for a permanent role is ideal for someone who can balance vendor coordination, quote preparation, and fast-moving service needs while maintaining accuracy and responsiveness. The person in this role will work closely with technicians, internal stakeholders, and suppliers to secure parts on time, support follow-up work, and help deliver a reliable customer experience.
Job Responsibility:
Prepare specialized client quotes based on technician input and deliver complete, accurate pricing information within one business day
Compare supplier proposals, verify pricing and details, and select cost-effective purchasing options that align with job requirements
Place orders early enough to support scheduled service work and confirm that materials for upcoming jobs are received on time
Track open purchase orders, monitor part status, and maintain clear records for items assigned to technicians
Partner with technicians to confirm scope, clarify part needs, and obtain approval before moving forward with substitute products recommended by vendors
Review technician follow-up recommendations, create new work orders when needed, and coordinate with internal contacts to communicate next steps and estimates promptly
Support warehouse planning by helping verify inventory and job materials for work scheduled at least one week in advance
Respond to client and internal inquiries the same day whenever possible, provide regular updates, and escalate recurring service concerns to the appropriate technical resources
Build strong vendor relationships, investigate recurring purchasing issues, and identify new supply sources and market trends that can improve service and retention
Requirements:
At least 1 year of experience in a trade services environment or a similar operational purchasing setting
Prior experience in purchasing, procurement support, or a related vendor-facing role
Ability to understand and communicate technical service needs from technicians to suppliers in clear, practical terms
Demonstrated success managing vendor relationships and supporting cost-conscious purchasing decisions
Strong customer service skills with a detail-oriented, solutions-focused approach
Effective organizational, time management, and multitasking abilities in a fast-paced environment
Comfortable using Microsoft Excel and working with purchase orders, tracking reports, and purchasing documentation
Positive attitude, sound judgment, and the ability to respond quickly to changing priorities and urgent requests
What we offer:
Medical, vision, dental, life and disability insurance