Publisher Success Manager Job at Ogury (Tokyo)

Publisher Success Manager

Ogury is looking for a Publisher Success Manager to lead some of the most premiu...

Location

Australia , Sydney

Salary:

Not provided

Ogury

Expiration Date

Until further notice

Requirements

Fluent speaking in English and Mandarin
Previous experience in managing partnerships
Previous experience in managing Publishers is highly beneficial
Proven capacity to develop and retain customer relationships
You will be commercial, and have examples of upselling and growing customer accounts
You are able to troubleshoot issues and have a data driven solutions based approach with your clients
You are an excellent communicator, and able to communicate and collaborate with different teams, from clients to technical teams
Strong understanding of Internet advertising (account set up, inventory and header bidding technologies, mediation platforms, etc)
You like to be autonomous, and work as a team.

Job Responsibility

Carefully measure and analyse the evolution of our Publishers' performance on a day to day basis and provide recommendations so as to build long-term partnerships
Managing a portfolio of top Publishers
Providing a great service and creating opportunities to drive further revenues and partnerships
Provide end-to-end customer service for all client needs including regular performance reviews on a weekly, monthly, and quarterly basis for top tier clients
Develop a good understanding of technical aspects of our products to be able to onboard our Publishers successfully
Work with stakeholders in the supply and product teams in order to prevent churn on our products
Work directly with our internal technical teams and publisher's technical team to ensure successful implementation.

What we offer

A competitive compensation package
Flexibility in working hours and location
Monthly health allowance
Generous holiday and personal leave allowance, plus national and local holidays
Access to both physical and mental health and wellbeing resources

Fulltime

Customer Success Manager

Join MVF's Brand Amplification team as a Customer Success Manager - a client-fac...

Location

United States , Austin

Salary:

Not provided

MVF

Expiration Date

Until further notice

Requirements

Minimum 2 years of experience in a client-facing demand generation or content syndication role
Comfortable managing client relationships and conducting regular check-in calls with confidence and professionalism
Solid campaign management experience
A proactive, self-starting mindset - able to identify opportunities and act on them without waiting for direction
Excellent written and verbal communication skills, including presenting campaign data clearly and handling challenging conversations calmly
Organised and detail-oriented
able to manage multiple campaigns and client relationships simultaneously
Proficiency in Microsoft Office Suite or Google Workspace
(Preferred) Experience in a media agency, publisher, or B2B digital media environment
(Preferred) Familiarity with branded content: newsletters, sponsored content, advertorials, and display advertising

Job Responsibility

Serve as the day-to-day point of contact for a portfolio of B2B clients, building trusted relationships with both sales and the client
Conduct regular check-in calls with clients to discuss campaign performance and make relevant amendments and optimisations
Manage live digital campaigns end-to-end, ensuring they are trafficked correctly, performing against KPIs, and delivering maximum value for clients
Handle client queries and day-to-day questions with professionalism and confidence
Prepare bespoke proposals and campaign reports for clients, presenting data-driven insights and recommendations clearly
Support the Revenue Operations Manager in developing client renewal strategies - contributing performance data, client feedback, and observations that inform renewal conversations
Understand client performance and the metrics clients use to determine campaign success
Actively contribute to building the commercial value of MVF's Brand Amplification portfolio and bring ideas for new upper-funnel products or campaign formats
Conduct regular competitor analysis - researching other MQL vendors and digital advertising companies on pricing, ad formats, and client portfolios
Stay across industry trends in B2B demand generation and branded content, flagging relevant developments to the wider team

What we offer

Summer Fridays
Competitive holiday benefits - 25 days a year paid holiday, plus 8 bank holidays (increases 1 day a year up to 30 days)
Hybrid working - 3 days a week in the office
Closed for Christmas holidays - Extra days not taken from your annual holiday allowance
Work from anywhere for 2 weeks a year
Life Assurance and Income Protection to protect your loved ones
Benefits allowance for health, dental, and vision coverage
Six months paid maternity leave, and one month paid paternity leave (subject to qualifying conditions) inclusive of same-sex and adoptive parents
Defined Contribution Pension and Salary Sacrifice Scheme
Be Well: Our award-winning wellbeing and mental health programme to support all MVFers and their families

Customer Success Manager

Join MVF's Brand Amplification team as a Customer Success Manager - a client-fac...

Location

United Kingdom , London

Salary:

Not provided

MVF

Expiration Date

Until further notice

Requirements

Minimum 2 years of experience in a client-facing demand generation or content syndication role
Comfortable managing client relationships and conducting regular check-in calls with confidence and professionalism
Solid campaign management experience
A proactive, self-starting mindset - able to identify opportunities and act on them without waiting for direction
Excellent written and verbal communication skills, including presenting campaign data clearly and handling challenging conversations calmly
Organised and detail-oriented
able to manage multiple campaigns and client relationships simultaneously
Proficiency in Microsoft Office Suite or Google Workspace
(Preferred) Experience in a media agency, publisher, or B2B digital media environment
(Preferred) Familiarity with branded content: newsletters, sponsored content, advertorials, and display advertising

Job Responsibility

Serve as the day-to-day point of contact for a portfolio of B2B clients, building trusted relationships with both sales and the client
Conduct regular check-in calls with clients to discuss campaign performance and make relevant amendments and optimisations
Manage live digital campaigns end-to-end, ensuring they are trafficked correctly, performing against KPIs, and delivering maximum value for clients
Handle client queries and day-to-day questions with professionalism and confidence
Prepare bespoke proposals and campaign reports for clients, presenting data-driven insights and recommendations clearly
Support the Revenue Operations Manager in developing client renewal strategies - contributing performance data, client feedback, and observations that inform renewal conversations
Understand client performance and the metrics clients use to determine campaign success
Actively contribute to building the commercial value of MVF's Brand Amplification portfolio and bring ideas for new upper-funnel products or campaign formats
Conduct regular competitor analysis - researching other MQL vendors and digital advertising companies on pricing, ad formats, and client portfolios
Stay across industry trends in B2B demand generation and branded content, flagging relevant developments to the wider team

What we offer

Summer Fridays
25 days a year paid holiday, plus 8 bank holidays (increases 1 day a year up to 30 days)
Hybrid working - 3 days a week in the office
Closed for Christmas holidays - Extra days not taken from your annual holiday allowance
Work from anywhere for 2 weeks a year
Life Assurance and Income Protection
Benefits allowance for health, dental, and vision coverage
Six months paid maternity leave, and one month paid paternity leave (subject to qualifying conditions) inclusive of same-sex and adoptive parents
Defined Contribution Pension and Salary Sacrifice Scheme
Be Well: Our award-winning wellbeing and mental health programme

Fulltime

Ecommerce Partner Success Manager

As our Marketplace Seller Success Manager, you will own the end-to-end performan...

Location

England

Salary:

Not provided

Reach plc

Expiration Date

Until further notice

Requirements

highly proficient in Google Sheets for complex data manipulation and analysis
Google Slides or PowerPoint for high-stakes stakeholder presentations
experience identifying revenue-driving opportunities such as Retail Media
firm grasp of marketplace regulatory standards, including tax, safety, and SLA compliance
navigating platforms like Mirakl or Shopify
ability to use performance analytics to diagnose gaps and identify commercial trends
exceptional communication for managing B2B relationships and mediating disputes with a professional, camera-on presence
collaborative worker who thrives at pace
imagination to create new retail opportunities
determination to hit growth targets

Job Responsibility

Oversee post-onboarding development by maintaining and reviewing structured Joint Business Plans (JBPs) to drive sustainable growth and tier progression on a monthly basis
Drive incremental revenue by identifying, packaging, and monetising seller-facing opportunities across retail media, data, and other commercial initiatives
Develop strategies for channel optimisation and seller retention while continuously refining the seller playbook and training materials to streamline operations
To ensure high-potential deals are integrated into the master trading calendar, you will supply the Trading team with weekly and monthly seller offers at the SKU level
Lead seller negotiations to enhance pricing, margin, funding, or exclusivity
Own and Lead all seller communications regarding seasonal campaigns promotions as well as including service messaging
Monitor performance to ensure strict compliance with marketplace policies, SLAs, and regulatory standards, including tax and safety
Collaborate with sellers to optimise product listings for Retail Readiness
Conduct regular reviews to identify underperforming sellers for either structured recovery plans or offboarding
Use performance analytics to identify growth opportunities or gaps and mediate seller-related inquiries and disputes

What we offer

25 days' holiday (plus bank holidays)
extra day after you've been with us for three, five and 10 years
scheme to help you buy extra holiday
extra day's paid leave each year to volunteer
Big moment day - an extra day’s paid leave for a moment that matters to you
bonus scheme
help saving for your retirement - we'll match your company pension contributions up to 6%
supportive and progressive people policies
enhanced family leave
healthcare cash plan

Fulltime

Client Success Manager

Drive white glove client servicing at a mid-sized actively growing AdTech compan...

Location

United States , New York

Salary:

70000.00 - 80000.00 USD / Year

KERV ai

Expiration Date

Until further notice

Requirements

A minimum of 1-2 years of relevant experience within advertising, marketing, or client service roles
Strong understanding of digital and programmatic advertising
Previous experience in managing digital advertising campaigns
Proficiency with ad technology tools, systems, and platforms, including DSPs, DMPs, publisher or agency ad servers, and 3rd party measurement, research, and verification vendors
Strong communication skills- both written and verbal
Proficient in microsoft office (specifically excel, ppt)
Solution Oriented and Detail Oriented to ensure client details are captured

Job Responsibility

Support the Lead, Client Success with Client communication, balancing external needs with internal bandwidth across the Operations organization
Build effective proposals telling the KERV Narrative to meet specific client KPIs in collaboration with your Lead, Client Success
Handle client reporting on a weekly basis for live campaigns and drive the “Why Kerv” narrative, showcasing actionable insights from reporting metrics
Stay up to date on industry trends and be able to speak to impacts to KERV business and products
Independently and effectively managing 3-5 direct campaigns and 8-10 enterprise campaigns
Provide support for Leads and Associate Director as needed

What we offer

Unlimited PTO with a healthy culture of taking time off to recharge so you can bring your best self to work
Competitive compensation packages
Comprehensive health and wellness benefits including modern support services via Bennie, such as a custom app and healthcare concierge to support a simplified benefits experience for our staff
Mental Health Support via Samata Health paid 100% by KERV
401K with company match and 100% vesting on day 1
Unlimited referral bonuses
Flexible working schedules with remote and hybrid opportunities

Fulltime

Customer Success Manager

This opportunity is at FreeWheel, a Comcast Company, and will be dedicated to Fr...

Location

United States , New York

Salary:

69267.69 - 103901.54 USD / Year

Comcast Advertising

Expiration Date

Until further notice

Requirements

2+ years of experience in ad operations or trading at an agency or DSP
2+ years of experience managing media and/or tech accounts, such as publishers and data providers
The ability to learn & teach technical concepts to technical and non-technical contacts
Strong organizational, presentation, and communication skills
Experience working with cross-functional teams
Dependable and accountable
Bachelor's Degree (preferred, or combination of coursework and experience, or extensive related professional experience)
Relevant Work Experience: 2-5 Years

Job Responsibility

Be the primary day-to-day contact for our buy-side customers
Train customers on new and existing platform features
Use your programmatic knowledge to consult customers on best practices for running their self-service campaigns
Make proactive recommendations of feature usage and optimizations that will help your customers scale on the platform
Liaise with cross-functional Buyer Cloud teams (including Account Management, Product, Engineering, and Support) to ensure sustained value and delivery against customer goals
Assist in triaging and troubleshooting issues alongside support
Promote the retention and success of our accounts
Work with customers to ensure they achieve their business objectives on the Buyer Cloud platform
Provide tactical guidance on topics such as campaign set up, optimization, inventory curation, and other best practices
Provide recommendations and trainings on how to best use the Buyer Cloud platform

What we offer

Medical, prescription, vision, and dental insurance for eligible employees
401(k) savings plan with dollar-for-dollar matching up to the first 6% of your pay
Paid time off including eight observed company holidays and flex time
Exclusive perks + discounts, including tuition assistance, commuter benefits and more

Fulltime

SMB Publisher Account Manager – Korea Market

As a Publisher Account Manager – Korea Market on the SMB Publisher team in our B...

Location

Thailand , Bangkok

Salary:

Not provided

Taboola

Expiration Date

Until further notice

Requirements

3+ years of professional client-facing experience in the digital media / online publisher space
Outstanding relationship management and customer service skills
Native Korean communication skills with strong English communication skills
Experience working with native / display advertising preferred
Strong critical thinking skills
Ability to effectively prioritize and manage tasks within a fast-paced environment
Demonstrated ability to work and collaborate within a high-performing team
Self-motivated, entrepreneurial, and comfortable dealing with ambiguity
Eye to identify upsell opportunities, articulate and present value propositions, drive successful deal closures, oversee successful product implementation, and track and report on performance outcomes

Job Responsibility

Manage and grow relationships with premium publisher clients and strategic partners
Understand the organisation’s business needs and develop relationships at all levels
Monitor and analyse metrics and proactively take steps to improve results
Be an expert in Taboola’s platform and the benefits publishers gain by using it
Fully comprehend the technology, revenue ecosystem and client needs/requirements in order to intelligently identify new opportunities and upsell the platform
Work closely with the Publisher Sales teams as well as the remote R&D department in order to become a valuable resource and single point of contact to the client
Communicate business intelligence from clients to the product management team in regards to new product development features
Strategically support the Publisher Sales team in pre-sale proposal development

What we offer

Well-being: Enjoy a range of locally relevant benefits and workplace perks
Flexibility: We offer a hybrid work schedule with 3 days in-office with an option to come in more often if desired
Work with some of the biggest names: We work with some of the biggest names in the business

Fulltime

SMB Publisher Sales Manager

As a SMB Publisher Sales Manager for India/English markets on the SMB Publisher ...

Location

Thailand , Bangkok

Salary:

Not provided

Taboola

Expiration Date

Until further notice

Requirements

Sales Experience is a MUST – essential to have strong sales skills and experience instructing, negotiating and closing deals
*5 Years Plus experience in Sales (Not limited to Digital Advertising/Media or SaaS Industry)
Handle the Full Sales Cycle (from prospecting, lead generation, to closing (pitch, handling the negotiation to signing)
Self Motivated and able to build and manage a robust pipeline
Should have analytical skills and be comfortable working with numbers, metrics, and revenue projections
Should have the ability to translate data into clear business value for clients
Capable of Launching a High Volume of Accounts (10 to 15 launches per month) with a short sales cycle (1-4 days-inbound and 3-14 days-outbound)
Fast learner with the ability to absorb product knowledge and articulate value propositions
Should have excellent communication skills and confident in client-facing interactions
Team Player- has the ability to learn, adapt and build relationships

Job Responsibility

Identify and engage new publisher partners (online media companies and websites across the open web), building and growing outbound relationships
Meet with prospects and close long-term partnerships, working closely with leadership when needed
Build strong relationships and understand partners’ business models to craft tailored monetization strategies
Develop detailed, data-driven proposals using projection models (Excel/Google Sheets)
Present solutions in a clear and compelling way, both in-person and via video calls
Perform real-time “media math” during conversations to provide accurate revenue estimates and move deals forward
Collaborate with Operations to structure integrations and ensure fast, efficient partner launches
Partner with Account Management to guarantee successful onboarding, retention, and long-term growth

What we offer

Well-being: Enjoy a range of locally relevant benefits and workplace perks
Flexibility: We offer a hybrid work schedule with 3 days in-office with an option to come in more often if desired

Fulltime

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Publisher Success Manager

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