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Public Services Regional Director – East

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Engage Cleveland

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Location:
United States , Cleveland

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Category:

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Contract Type:
Not provided

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Salary:

90275.00 USD / Year

Job Description:

Public Services Regional Director – East – Cleveland Public Library. Cleveland Public Library strives to be the driving force behind a powerful culture of learning that will inspire Clevelanders from all walks of life to continually learn, share, and seek out new knowledge. The successful applicant will be a self-directed professional with a strong work ethic, a collaborative work style, and the skill set to thrive in a welcoming service environment for patron and staff.

Job Responsibility:

  • Responsible for providing leadership and managing the day to day activities for a region of branch libraries (East or West) and ensuring that quality services are delivered to the public
  • Responsible for the management of branch activities, services, quality, efficiency, and staffing for either the East or West region
  • Perform regular visits to branches and departments
  • Demonstrate fiscal accountability for resources and the ability to achieve outcomes within allocated resources
  • Supervise branch management staff in specified areas, including hiring, training, professional growth, performance management, productivity, quality, service, discipline and terminations
  • Assist with managing day-to-day safety and security issues that involve your respective areas
  • Collaborate with Human Resources and Public Services management staff on hiring and investigating performance management issues for respective areas
  • Ensure branch managers cultivate effective community partnerships, promote the library’s mission, vision and values
  • Attend programs and meetings that involve key community stakeholders and/or are intended to address key strategic initiatives or priorities
  • Identify, analyze and resolve policy and procedural issues effectively and efficiently
  • Provide leadership to and communicate with branch managers to resolve problems and address issues
  • Responsible for record and reporting systems
  • Establish, implement and oversee policies and procedures in specific functional area
  • Perform other duties as assigned

Requirements:

  • Master’s degree in Library Sciences
  • Three years’ post-MLS management experience, preferably in a large, complex urban setting
  • Three-to-five years experience supervising staff, preferably in a union environment
  • Driver License: Required
  • Knowledge of library theory, standards and best practices
  • General principles and objectives of information technology systems and programs
  • Accomplish goals and tasks through others by delegation, follow-up and oversight
  • Leading a mid-sized organization or business unit is required
  • Experience working with all levels within an organization is required
  • Experience modifying and adapting existing programs, services, policies and processes to meet changing needs and expectations is required
  • Working with community leaders, public officials, and other community stakeholders is required
  • Experience managing budgets, resources and people is required
  • Proficiency in MS Office or similar software is required

Nice to have:

  • Additional Master’s degree preferred
  • Governmental budgetary principles, practices and procedures preferred
  • Experience working with boards of directors/trustees is preferred
  • Experience in public library, public-sector, and a union environment is preferred
  • Relevant business management systems such as general ledger, HRIS, CRM, etc., is preferred

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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