Public Service Aide - Associate to Professionals - SFPUC Internship Job at City and County of San Francisco (San Francisco)

New

Enterprise Customer Success Manager

As an Enterprise Customer Success Manager, you’ll be responsible for partnering ...

Location

United States , San Francisco

Salary:

98000.00 - 123000.00 USD / Year

Ironclad

Expiration Date

Until further notice

Requirements

4+ years of experience in customer-facing roles, preferably with SaaS enterprise customers or fast-growing technology companies
Demonstrated expertise in driving product adoption, engagement, and customer value realization through structured success motions
Strong analytical skills with experience monitoring usage metrics and translating data into actionable adoption strategies
Familiarity with Customer Success Platforms such as Gainsight, Catalyst, Totango, or similar tools
Strong presentation, organizational, and written/verbal communication skills (written samples may be requested)
Enthusiasm for learning new technologies and addressing business challenges with technical solutions
Familiarity with Contract Lifecycle Management (CLM) and legal operations processes
Proven ability to navigate complex organizational dynamics across Legal, Sales, Procurement, and IT teams
Collaborative, goal-oriented, and focused on delivering results
Willingness to travel for customer meetings and conferences (10-15%)

Job Responsibility

Understands customer goals and desired outcomes, aligning adoption strategies to achieve measurable objectives and success metrics
Develops and drives structured adoption plans focused on platform engagement, feature utilization, and time-to-value
Utilizes established Success plays and customer success platforms (e.g., Gainsight, Catalyst) to drive impactful adoption outcomes at scale
Monitors customer health signals, product usage trends, and engagement metrics to proactively identify risks and opportunities
Leads complex adoption-focused customer conversations, collaborates cross-functionally to address feedback, and fosters customer confidence and loyalty
Collaborates with Sales teams to align and execute on adoption strategy to maximize value realized
Provides expert guidance on maximizing platform functionality, identifying new use cases, and ensuring long-term value realization
Conducts adoption strategy meetings and monthly adoption assessments to ensure customers are maximizing their investments
Contributes to Executive Business Reviews and account strategy meetings across various stakeholder levels to share outcomes, gather feedback, and refine strategies
Stays up-to-date on product updates and roadmap enhancements to improve customer enablement and adoption

What we offer

100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available
Market-leading leave policies, including gender-neutral parental leave and compassionate leave
Family forming support through Maven for you and your partner
Paid time off
Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use
Mental health support through Modern Health, including therapy, coaching, and digital tools
Pre-tax commuter benefits (US Employees)
401(k) plan with Fidelity with employer match (US Employees)
Regular team events to connect, recharge, and have fun
Offers Equity

Fulltime

New

Sr./Staff JavaScript Developer - Web SDK

We are seeking a highly skilled Staff JavaScript Developer to design, build, and...

Location

Canada

Salary:

Not provided

Oscilar

Expiration Date

Until further notice

Requirements

Proficiency: JavaScript (ES6+), TypeScript, REST APIs, Git, and version control tools
Web SDK Expertise: Extensive experience designing and maintaining Web SDKs or libraries with a focus on data collection, tracking, or analytics
Browser APIs: Deep understanding of browser environments, APIs, and efficient handling of browser-related data
Security Principles: Strong knowledge of data privacy, encryption, hashing, and obfuscation techniques
Cross-browser Compatibility: Experience in building solutions that work seamlessly across various browsers and devices
Server-side Familiarity: Understanding of server-side technologies and RESTful APIs for data retrieval and storage
Build Tools: Proficiency in modern build tools and frameworks like Webpack, Babel, or Rollup
Education & Experience: Bachelor’s degree in computer science, Software Engineering, or a related field (or equivalent experience)
8+ years of experience in web development, with at least 3 years focused on building and maintaining SDKs
Proven track record of contributing to open-source projects or showcasing relevant work on platforms like GitHub

Job Responsibility

Lead the development and maintenance of a high-performance Web SDK for collecting and analyzing browser and device-related data
Design and implement algorithms to create unique device fingerprints and capture behavior-based insights (e.g., gestures, keyboard, and mouse interactions)
Build and maintain a robust CI/CD pipeline with automated cross-browser testing and release cycles
Continuously optimize SDK performance to minimize resource usage and ensure a seamless user experience
Stay updated on emerging web technologies, security practices, and industry trends to enhance SDK capabilities
Develop clean, maintainable, and well-documented code aligned with the best coding practices
Conduct thorough code reviews and mentor junior engineers on best practices
Collaborate with cross-functional teams—including product managers, designers, and QA engineers—to meet high-quality standards and customer requirements
Ensure data privacy and security principles are embedded in the SDK’s design and implementation
Drive innovation in browser-based solutions for risk, fraud detection, and device analytics

What we offer

Competitive salary and equity packages, including a 401k
Remote-first culture — work from anywhere
100% Employer covered comprehensive health, dental, and vision insurance with a top tier plan for you and your dependents (US)
Unlimited PTO policy
AI First company
both Co-Founders are engineers at heart
and over 50% of the company is Engineering and Product
Family-Friendly environment
Regular team events and offsites
Unparalleled learning and professional development opportunities

Fulltime

New

Research Intern

You will collaborate with world-class software engineers to build the next gener...

Location

United States

Salary:

40.00 USD / Hour

Socket

Expiration Date

Until further notice

Requirements

Enrolled in a postgraduate or PhD program in computer science (or related field)
Strong background in one or more of the following: program analysis, data mining, applied machine learning, large-scale systems, or security research
Proficiency with languages commonly used for prototyping and research (e.g., JavaScript/TypeScript, Python, or similar)
Familiarity with software and systems security concepts, such as threat modeling, malware analysis, or adversarial behavior in open ecosystems
Experience conducting research involving data analysis, statistical methods, or experimental evaluation
Strong analytical and creative problem-solving skills
Self-motivated and comfortable driving independent research while collaborating with an interdisciplinary team
Strong written and verbal communication skills for presenting research findings and collaborating across engineering and design

Job Responsibility

Conduct applied research on emerging threats in the software supply chain (e.g., typosquatting, dependency confusion, malicious maintainers) and translate findings into detection prototypes
Design and evaluate novel algorithms for identifying malicious or inauthentic activity across ecosystems such as npm, PyPI, and GitHub
Leverage data science and machine learning techniques to model suspicious publishing behaviors, coordinated activity, and fraud campaigns
Develop automated research tools to collect, transform, and analyze large-scale datasets from third-party APIs (e.g., npm, GitHub, PyPI)
Prototype and validate detection systems that can be integrated into Socket’s threat intelligence platform, bridging research insights with production impact
Collaborate with engineers and designers to experiment with new ways of surfacing research findings in user-facing interfaces and developer workflows
Publish research outputs internally (dashboards, reports, proofs-of-concept) to influence product strategy and share with the broader community when appropriate
Contribute to the early team culture, bringing a research-driven perspective to technical discussions, prioritization, and the company’s long-term vision

What we offer

Equity
Health insurance
Vacation time
Holidays
Paid parental leave
Market competitive salary bands
Meaningful equity program
Comprehensive health benefits for you and your family
Flexible time-off, holidays, and winter shutdown to rest & recharge
Paid parental leave

Fulltime

New

Senior Software Engineer, Fullstack

As a Senior Fullstack Engineer at Serval, you'll play a pivotal role in shaping ...

Location

United States , San Francisco

Salary:

200000.00 - 300000.00 USD / Year

Serval

Expiration Date

Until further notice

Requirements

4+ years of experience as a software engineer
Experience with zero-to-one development: You should have built new products or systems from the ground up
Deep appreciation for and commitment to delivering outstanding user experiences
Exceptional communication skills and a proven ability to work cross-functionally
Comfortable with the pace and ambiguity of a fast-growing startup environment
Degree in Computer Science or a related engineering field

Job Responsibility

Work closely with our CTO to build new product capabilities from the ground up
Be a champion for user experience, incorporating a deep understanding of our users to guide design decisions alongside the founding team
Set the foundational system architecture and select key technologies for the codebase
Help us ship V1 of Serval and deliver on our technical and product roadmap
Help establish engineering best practices and standards within the team. Mentor junior engineers and contribute to a culture of technical excellence

What we offer

Offers Equity
comprehensive health coverage
flexible PTO
daily lunches and snacks
onsite gym access
regular team events and offsites

Fulltime

New

Technical Support Specialist

As a company building for support teams, we take special pride in the support we...

Location

United Kingdom , London

Salary:

100000.00 - 130000.00 USD / Year

Assembled

Expiration Date

Until further notice

Requirements

Minimum 2+ years in a technical customer-facing role at a SaaS company or start up with full customer journey support
Hands-on experience with SQL, APIs, and integrations
Demonstrated ability to learn technical concepts quickly as well as deliver complex troubleshoot steps to customers
Excellent written and verbal communication skills across multiple support channels
Strong technical aptitude with attention to detail and systematic problem-solving approach
Comfortable working with databases, APIs, developer tools, and debugging methodologies
Experience with web technologies, SaaS platforms, cloud-based systems, or emerging technologies
Ability to understand and communicate technical concepts to both technical and non-technical audiences
Experience & interest in effectively leveraging AI products, workforce management software, or support operations platforms
You take full ownership of customer issues and drive them to resolution, even when the path forward is unclear

Job Responsibility

Create exceptional experiences for customers: Take ownership of customer interactions from initial contact through resolution. Build trust through empathy, curiosity, determination, and complete resolutions. Provide expert guidance across the entire journey: billing, account management, product education, strategic consultation, and complex technical troubleshooting. Act as the best partner, helping customers succeed in ways that go beyond what they'd expect from any other vendor. Proactively identify when contacts need to change channels (email, Slack, Zoom, etc.), following up & following through consistently
Master the product (and help others do the same): Develop deep expertise across Assembled's full product suite—both AI and WFM. Become the go-to resource for customers and teammates alike. Your knowledge should empower others to succeed and inspire them to invest in their own knowledge development
Investigate and resolve technical issues: Dive into logs, query databases, debug API integrations, replicate errors, and troubleshoot across our stack. Write scripts, queries, and lightweight code fixes to unblock customers. Analyze issues and provide actionable bug reports. Collaborate closely with Engineering to diagnose root causes and drive thorough fixes. Get creative with workarounds when it matters most. Document your troubleshooting steps to contribute to content, helping the whole team learn and further powering our AI solutions
Represent the voice of the customer: Synthesize feedback, spot patterns, and communicate trends upward & outward. Your insights from the front line should guide priorities and influence product direction
Build for scale—not just the ticket in front of you: Look beyond individual issues to identify larger improvements. Proactively make recommendations on internal tools, processes, and policies to prevent future problems. Build documentation to contribute to knowledge bases and playbooks. Ship openly and share your wins in #shipped. Help shape new support channels and operational models as we grow
Manage up and collaborate fearlessly across the org: In our fast-paced environment, proactive communication with your manager is essential. Give and receive feedback early & often, surface blockers before they become issues, share status updates on your priorities and progress, and provide upward visibility on customer health, critical issues, and support trends. Work closely with teammates within Support as well as across CSMs, Engineering, Product, Sales, Finance, Legal, and more. Partner on customer calls and in tickets, leveraging context to deliver better outcomes faster. Embrace feedback as a gift and contribute to our culture of continuous learning. Remember: Assembled is your team and title—align early & often, step in wherever needed to drive customer success.

What we offer

Monthly credits to spend on each: professional development, general wellness, Assembled customers, and commuting
Paid parental leave
Hybrid work model with catered lunches everyday (M-F)
Stock options are provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered
flexible PTO and support holistic wellbeing

Fulltime

New

Optometric Technician - Medical Assistant

The optometric technician is key for keeping patient flow efficient, assisting t...

Location

United States , Columbia, MO

Salary:

Not provided

Americas Best Contacts and Eyeglasses

Expiration Date

Until further notice

Requirements

Previous retail/optical experience preferred, but not required
Strong customer service skills
Ability to learn optical knowledge
Able to give instruction in a clear and concise manner to customers
Effective interpersonal skills
Excellent organizational skills
Detailed oriented
Multitasking and time-management skills
Professional attitude and appearance

Job Responsibility

Ensure high quality patient care
Maintain a professional atmosphere and appearance of doctor’s office and pretest room
Understand ocular terminology and diseases and know the ocular abbreviations
Explain to the patient the types of preliminary examinations
Complete necessary paperwork and perform testing on patients prior to doctor examination
Promote visual field testing and retinal screenings to eligible patients
Perform exam pre-screening
Review prescriptions and/or patient information carefully and identify special needs
Consult with the optician, Doctor or Retail Management when necessary
Ensure equipment, both Doctor’s and pre-test, is properly maintained

What we offer

Health & Dental Insurance
401k Retirement Savings
Flex Spending Account
Generous Paid Time Off & Company Holidays
Parental Leave
Employee Eyewear Discount
Overtime pay when applicable
Training Programs
Educational Courses
Internal Promotions

Fulltime

New

Principal Data Scientist

Help shape how Windows is built and shipped. Lead the technical vision and quali...

Location

United States , Redmond

Salary:

139900.00 - 274800.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Doctorate in Data Science, Mathematics, Statistics, Econometrics, Economics, Operations Research, Computer Science, or related field AND 5+ years data-science experience
OR Master's Degree in Data Science, Mathematics, Statistics, Econometrics, Economics, Operations Research, Computer Science, or related field AND 7+ years data-science experience
OR Bachelor's Degree in Data Science, Mathematics, Statistics, Econometrics, Economics, Operations Research, Computer Science, or related field AND 10+ years data science experience
OR equivalent experience
2+ years of additional experience applying data science techniques in a business or applied research setting
2+ years experience working on, or in close partnership with, an experimentation platform or other highly scaled Data Science capability
Demonstrated track record of landing experimentation standards and influencing adoption across multiple teams or organizations, improving decision quality and time‑to‑decision at product scale
Deep expertise in advanced experimentation methods, such as complex experimental designs, adaptive experiments (e.g., bandits), anytime‑valid approaches, causal inference, and experimentation in multi‑sided marketplaces
Experience collaborating with engineering and product teams to build and scale experimentation platforms and large‑scale measurement systems
History of mentoring data scientists and upskilling teams through coaching, leading learning forums, and contributing to hiring practices

Job Responsibility

Set and land experimentation best practices across Windows
Own experimentation quality systems
Build next‑generation measurement capabilities
Lead through influence to drive alignment and adoption
Multiply impact by developing talent and raising the bar for the craft
Represent Windows Experimentation externally and drive innovation
Embody our culture and values

Fulltime

New

Mobile Associate, Store in Store - Retail Sales

Mobile Associates, Store-in-Store are an integral part of the Retail Team respon...

Location

United States , Lynnwood

Salary:

19.00 USD / Hour

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED
6 months of customer service and/or sales experience, Retail environment preferred
Customer Satisfaction Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. Effective at balancing customer experience and performance goals.
Team Building Desire to be a part of the game-changing T-Mobile store team. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues.
Retail Sales Competitive drive and confidence to succeed in a fast-paced sales environment.
At least 18 years of age
Legally authorized to work in the United States

Job Responsibility

Proactively engages with a broad range of customers in a highly-traffic retail environment. You will use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile solutions.
As a Mobile Associate, you will consistently leverage digital self-serve tools during customer interactions and the onboarding process. You will identify customer needs and use solution-based selling techniques to fully demonstrate the value of T-Mobile products and services.
Complete training on the T-Mobile in-store experience, new skills, products and processes, and knowledge of systems and reference resources.
Partner with nearby store locations to properly/fully on-board customers. Will perform skills practicing, knowledge sharing, store operations, opening and closing procedures.
Customer obsessed. You are passionate, friendly, and engaging with customers.
You will proactively reach out to potential customers to further drive sales activity in your location.
Builds relationships with nearby leadership and teams to help support the customer experience from account set up, to device support and account servicing.

What we offer

competitive base salary and compensation package
annual stock grant
employee stock purchase plan
401(k)
access to free, year-round money coaches
medical, dental and vision insurance
flexible spending account
paid time off
up to 12 paid holidays
paid parental and family leave

Parttime

Public Service Aide - Associate to Professionals - SFPUC Internship

City and County of San Francisco

Location:
United States , San Francisco

Category:
Public Sector

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 03, 2026

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