Public Security Safety Officer Job at Advocate Health Care (Milwaukee)

Public Security Safety Officer

Advocate Health Care

Location:
United States , Milwaukee

Category:
-

Contract Type:
Not provided

Salary:

21.85 - 32.80 USD / Hour

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Job Description:

Provides security services with a customer-service approach, focusing on professionalism, fairness, and compassion even in challenging circumstances and in accordance with policies, procedures, and training.

Job Responsibility:

Provides security services with a customer-service approach
Inspires confidence in patients, visitors, and team members by presenting a professional, approachable, and service-oriented appearance and demeanor
Performs routine responsibilities during interior and exterior patrols to ensure safety and security
Assists team members, patients, and visitors by providing information, directions, and physical help
Ensures traffic control, monitors conduct of visitors on premises and confronts unauthorized persons for questioning
Prevents, responds to, and investigates workplace violence
Responds to service calls, such as combative or threatening patients or visitors and team member incidents
Serves as a primary resource for de-escalation, utilizing use of force when necessary
Performs key responsibilities to plan, prevent, practice, and respond to emergencies such as lost or abducted infants/children, fire, and active threats
Responds immediately to emergency and crisis situations
physically intervenes in accordance with training to situations that have a potential for injury
Investigates incidents that occur on Advocate Health property and completes timely and accurate reports
Addresses and escalates complaints to the appropriate leader and provides supporting documentation
Performs liaison rounding duties to cultivate close partnerships with all departments and units
Delivers security awareness education to team members
Liaisons with federal, state, and local law enforcement and first responder agencies
Coordinates, briefs, and monitors every law enforcement prisoner patient guard to ensure policy compliance and prevent unsafe practices
Maintains current Department training standards in radio communications, verbal de-escalation, hemorrhage control, CPR, application of clinical restraints, conducted energy weapon
Assists with exterior traffic and crowd control, including parking enforcement, valet parking assist, and vehicular assistance

Requirements:

Security Officer Healthcare Certification (CHSO) issued by the International Association for Healthcare Security and Safety (IAHSS) must be obtained on a one-time basis within two years of appointment
For North Carolina teammates, an Unarmed Guard License issued by NC Protective Services must be obtained within 1 year and maintained
Stop the Bleed Certification must be obtained within 1 year of hire date
A valid driver’s license issued by the Division of Motor Vehicle
Firearm Owners Identification (FOID) Card issued by the Illinois State Police or Concealed Carry Weapon (CCW) license issued by the Department of Justice (DOJ)
Certified in Conducted Energy Weapon (e.g. TASER) use within 90 days of hire and periodically thereafter
High school graduate or GED
Typically requires 1 years of experience in a security, related public safety, or customer service area that includes experiences in responding to emergent situations and identifying and resolving issues that pose a potential risk to patients, visitors, teammates and/or property
Must successfully pass background investigation, drug screen, pre-placement physical post-offer, pre-employment and periodically thereafter
Illinois team members must have completed State of Illinois 20-hour Basic Security Officer course

Nice to have:

Behavioral Threat Assessment knowledge
Use of Force Review
Crime through environmental design awareness
Ability to present material and facilitate meetings

What we offer:

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Additional Information:

Job Posted:
January 29, 2026

Employment Type:

Parttime

Work Type:

On-site work

Advocate Health Care - All Job Offers

Job Link Share:

Public Security Safety Officer

Advocate Health Care

Location:
United States , Milwaukee

Category:
-

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 29, 2026

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