This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Provides security services with professionalism, fairness, and compassion in even challenging circumstances and in accordance with policies, procedures, and training. Inspires confidence in patients, visitors, and team members by presenting a professional, approachable, and service-oriented appearance and demeanor. Is alert, observant, and ethical. Complies with and enforces all safety and security rules and regulations. Maintains Department uniform and equipment in good repair.
Job Responsibility:
Provides security services with professionalism, fairness, and compassion in even challenging circumstances and in accordance with policies, procedures, and training
Performs routine responsibilities during interior and exterior patrols to ensure safety and security
Assists team members, patients, and visitors by providing information, directions, and physical help
Prevents, responds to, and investigates workplace violence
Performs key responsibilities to plan, prevent, practice, and respond to emergencies such as lost or abducted infants/children, fire, and active threats
Investigates incidents that occur on Advocate Aurora property and completes timely and accurate reports
Performs liaison rounding duties to cultivate close partnerships with all department and units
Liaisons with state and local law enforcement and first responder agencies
Maintains current Department training standards
Requirements:
Security Officer Healthcare Certification (CHSO) issued by the International Association for Healthcare Security and Safety (IAHSS) must be obtained on a one-time basis within two years of appointment
A valid driver’s license issued by the Division of Motor Vehicle
Firearm Owners Identification (FOID) Card issued by the Illinois State Police or Concealed Carry Weapon (CCW) license issued by the Department of Justice (DOJ)
Certified in Conducted Energy Weapon (Taser) use within 90 days of hire and periodically thereafter
High School Diploma or GED
Typically requires 1 year of experience in a security, related public safety, or customer service area that includes experiences in responding to emergent situations and identifying and resolving issues that pose a potential risk to patients, visitors, staff and/or property
Demonstrated ability to exercise mature judgment and sound reasoning while maintaining a courteous and tactful demeanor in dealings with employees, visitors, and patients, even if they are verbally aggressive persons
Demonstrated experience in quickly assessing dangerous situations and taking appropriate action
Demonstrated ability in verbal and written communications
Ability to use a computer to document work such (Microsoft Word, Excel, navigating a web page, and database entry)
Must successfully pass background investigation, drug screen, pre-placement physical and psychological screening assessment post-offer, pre-employment and periodically thereafter
Ability to defend self and/or others in case of physical confrontations when de-escalation efforts fail and there is cause to detain a non-cooperative person who is committing a criminal act or fleeing and possess the ability to physically restrain a person against their will
Ability to communicate effectively with people
ability to hear radio and telephone communications at both high and low decibels
Ability to communicate via radio and telephone with clear diction without impediments
Must have the ability to interact appropriately with all team members, patients and visitors, especially under difficult circumstances
Must sit, stand, walk, and drive throughout the workday and must lift up to 35 lbs. occasionally. Must be able to push/pull with 35 lbs. of force
Have 20/20 vision in both eyes or correctable to 20/20 with corrective lenses in both eyes
May be exposed to mechanical, electrical, chemical, explosive, and radiation hazards. Protective clothing must be worn as necessary
Operates all equipment necessary to perform the job
Frequent exposure to aggressive behavior and emotionally charged situations
Must be able to handle personal stress and possible violence
Must be physically fit and able to walk all areas of the facilities and grounds, to restrain those who need restraint and be able to assist nursing staff with lifting patients of all sizes
What we offer:
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs