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Public Sector Solutions Engineer

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Atlassian

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Location:
United States

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

Atlassian is seeking a Public Sector Solutions Engineer to work alongside the sales team, strategize solutions to customer challenges, and drive business closures. This remote-available role involves engaging customers, technical problem-solving, and playing a pivotal role in enterprise sales.

Job Responsibility:

  • Partner with sales to engage in customer discovery, identifying business challenges and desired outcomes while mapping them to Atlassian’s value propositions and solutions
  • Identify opportunities for cross-product and solution expansion to maximize customer value
  • Investigate and understand client pain points to craft meaningful solutions
  • Act as a product expert, clearly articulating and demonstrating how Atlassian’s software drives collaboration and productivity
  • Deliver engaging demonstrations showcasing how Atlassian’s solutions empower teams and drive outcomes
  • Guide customers on best practices and implementation strategies to achieve success with Atlassian software
  • Build strong partnerships with sales counterparts to improve engagement and optimize the sales cycle
  • Gather customer feedback and competitive insights, sharing them with product teams to influence improvements.

Requirements:

  • Bachelor’s degree or equivalent
  • 3+ years of Public Sector experience in Presales, Solution Engineering, or working in customer-facing roles for technology vendors or technology-driven organizations
  • Deep knowledge of Atlassian’s product suite and ability to articulate its value in solving complex business challenges
  • Proven experience delivering impactful product/solution demonstrations and leading technical evaluations
  • Ability to work in a team environment and collaborate with peers
  • Ability to identify solution expansion opportunities and align with customer goals
  • Highly organized, able to work in a fast-paced, ambiguous environment, balancing competing priorities and deadlines
  • Strong interpersonal and communication skills to influence technical and business stakeholders, with the ability to present to and persuade varied audiences
  • Collaborative mindset with a passion for solving problems and empowering customers, along with a 'roll-up-your-sleeves' approach focused on execution and continuous improvement.
What we offer:
  • Health coverage
  • paid volunteer days
  • wellness resources
  • other perks and benefits.

Additional Information:

Job Posted:
April 23, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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