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Public Sector Receptionist/ Admin Assistant

United Kingdom, Birmingham 12.21 - 12.71 GBP / Hour · Job Posted July 04, 2026
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Job Description

Receptionist/ Administrator - Public sector client. Kitts Green, Birmingham. Join a vital team making a difference in your community. We're looking for an organised and motivated Receptionist/ Administrator to support the work of the Probation Service in Kitts Green, Birmingham. In this role, you'll help ensure the smooth running of day-to-day operations, working with sensitive information, supporting staff and people on probation, and maintaining accurate systems and records.

Job Responsibility

  • Maintain and update databases and case files
  • Handle communications via phone, email, and in-person
  • Provide reception cover and support meetings
  • Liaise with internal teams and external agencies
  • Support enforcement and safeguarding processes
  • Uphold confidentiality, equality, and health & safety standards

Requirements

  • Strong admin and IT skills (MS Office)
  • Great communication and organisation
  • Ability to handle sensitive information professionally
  • Calm under pressure and confident dealing with the public
  • Flexible, with a willingness to support occasional evening shifts
  • Must pass security and identity checks
  • Commitment to equality, inclusion, and safeguarding policies
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