Public Sector Program Manager

• Performs program landscape research and analysis (e.g., internal/external market, sales, delivery), conducts forecasting, and examines business insights and trends (e.g., customer feedback, expectations) to identify stakeholders, define program scope, and maintain competitiveness
• Understands overall business goals, strategies, and both short‑ and long‑term priorities (e.g., AI, security, efficiency, quality)
• Identifies current program risks, assesses impact, and builds/maintains mitigation plans
• Identifies and scopes opportunities to create new programs and enhance existing ones
• Applies structured problem‑solving (e.g., root‑cause analysis) to define program strategy, gather requirements, and ensure alignment with business objectives
• Establishes and maintains alignment with stakeholders and leadership, defines resource needs, and creates project plans, timelines, and performance targets
• Improves operations of existing programs by applying appropriate methodologies and best practices to diagnose complex issues, evaluate multiple scenarios, and select optimal solutions
• Drives clarity in complex program areas and seeks simplification in processes, communications, and execution
• Ensures security principles and requirements are embedded in all planning and delivery processes
• Partners across organizational, product, and business teams (e.g., Engineering) to design and deliver complex programs that meet security, privacy, and regulatory standards with minimal guidance
• Builds alignment across cross‑functional stakeholders to ensure delivery of program goals and consistent execution of the plan of record
• Produces high‑quality collateral (e.g., proposals, strategy decks, internal/external pitch content) that incorporates stakeholder needs and ensures alignment to business goals
• Leads the rhythm of business (ROB) for program execution, ensuring participants and stakeholders meet required communication and delivery cadences
• Embody our culture and values

• Bachelor's Degree in Business, Operations, Finance, or related field AND 4+ years experience in program management, process management, or process improvement OR equivalent experience
• Strong passion to learn about new software, AI or security technologies (e.g. pursuit of training or certifications)
• Demonstrated ability to help colleagues or customers understand new technologies and apply them

Master's Degree in Business, Operations or related field AND 6+ years experience in program management, process management, or process improvement OR Bachelor's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement OR equivalent experience