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The Public Sector Client Manager at NTT DATA will focus on building and nurturing relationships with assigned accounts, ensuring client satisfaction, and driving expansion across all solution areas. The role requires strong sales business acumen, proven skills in client engagement, and extensive experience in global partner management. A bachelor's degree in business or a sales-related field is required. Proficiency in Salesforce.com is essential for managing accounts and opportunities effectively.
Job Responsibility:
Build and nurture relationships with assigned accounts
Ensure client satisfaction
Drive expansion across all solution areas
Use tools and methodologies to understand clients' needs and offer tailored solutions
Manage and grow relationships by leveraging strategic thinking and advanced planning skills
Coordinate with global network of offices to deliver exceptional client experiences
Meet revenue and margin targets
Minimize client churn and maximize retention
Develop and implement account strategies
Work closely with key stakeholders to realize business opportunities
Contribute to revenue growth
Support clients throughout their buying lifecycle
Use Salesforce.com to manage accounts, opportunities, pipelines, and forecasts
Analyze client's situation, plan strategically, and navigate various geographies to drive sales engagement and meet quota targets
Act as first point of contact to address client issues and ensure consistent client satisfaction
Transform clients' needs into actionable solutions
Requirements:
Strong sales business acumen, with a focus on planning and leveraging tools to meet business requirements
Proven skills in client engagement and management throughout the client lifecycle to improve relationships and drive sales growth
Deep knowledge of NTT DATA's offerings, client applications, use cases, and market trends
Ability to identify and advance opportunities at assigned clients and prospects
Extensive experience in global partner management and sales environments, with a focus on business development
Proficiency in using Salesforce.com or other CRM platforms
Capability to drive alignment to a common vision across multiple stakeholders
A collaborative mindset and the ability to adapt communication styles for diverse audiences
Proven ability to work independently, with strong problem-solving skills, and influence team members to achieve short- to medium-term goals
A bachelor's degree or equivalent in business or a sales-related field