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Brite Logo Brite · IT - Administration

Public Safety Technology Deployment Engineer

United States, Victor Employment contract 90000.00 - 100000.00 USD / Year · Job Posted May 30, 2026
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Job Description

The Public Safety Technology Deployment Engineer is responsible for the design, deployment, implementation, and support of integrated public safety technology solutions. This role serves as a technical resource throughout the customer lifecycle, providing both pre-sales and post-sales support for hardware, software, networking, and mobile technology deployments. The ideal candidate combines strong technical troubleshooting and networking skills with hands-on field deployment experience. This position works closely with sales teams, partners, and public safety agencies to ensure successful implementation and ongoing support of body-worn cameras, in-car video systems, surveillance and LPR cameras, wireless infrastructure, digital evidence systems, and related technologies.

Job Responsibility

  • Provide technical pre-sales support including customer consultations, product demonstrations, technical presentations, and solution design assistance
  • Assist sales and account management teams with solution recommendations, scoping, and technical discovery sessions
  • Deploy, configure, test, and support public safety technology solutions including: Body-worn camera systems
  • In-car video systems
  • Surveillance and LPR Cameras
  • Wireless networking equipment
  • Digital evidence management systems
  • Vehicle-mounted technology solutions
  • Conduct onsite installations, system commissioning, upgrades, troubleshooting, and maintenance activities
  • Configure and support networking equipment including routers, switches, VPNs, wireless systems, and LTE modems/routers
  • Perform system diagnostics, troubleshooting, and issue resolution for hardware, software, and network-related problems
  • Serve as a primary technical point of contact during deployments and support escalations
  • Provide customer training and technical documentation for deployed systems
  • Conduct customer-facing technical discovery and implementation meetings both remotely and onsite
  • Create and maintain system documentation, configuration records, and as-built documentation
  • Collaborate with project management, engineering, vendors, and internal support teams to ensure successful project execution
  • Research and evaluate emerging technologies and industry trends to support operational improvements and customer needs

Requirements

  • Associate or Bachelor's Degree in Information Technology, Engineering, Computer Science, Electronics, or related field preferred
  • 3+ years of experience in technology deployment, systems implementation, networking, or technical support
  • Experience working with public safety, government, or mission-critical technology environments preferred
  • Experience deploying mobile or vehicle-based technology solutions preferred
  • Strong understanding of TCP/IP networking, routers, switches, VPNs, wireless networking, DNS, DHCP, and network troubleshooting
  • Familiarity with LTE routers/modems and wireless communication systems
  • Experience with mobile computing devices, in-car video systems, body cameras, or related public safety technology preferred
  • Familiarity with 12V vehicle electrical systems and mobile installations
  • ONVIF and video management system knowledge preferred
  • Strong troubleshooting, analytical, and problem-solving skills
  • Ability to communicate technical information clearly to both technical and non-technical audiences
  • Strong customer service and interpersonal skills
  • Ability to manage multiple projects and priorities in a fast-paced environment
  • Experience creating technical documentation and conducting customer training
  • Proficiency with Microsoft Office and common technical support tools
  • Ability to pass background checks and obtain CJIS clearance as required
  • Valid driver's license and acceptable driving record required
  • Ability to obtain and maintain customer-required security clearances

Nice to have

  • Experience working with public safety, government, or mission-critical technology environments preferred
  • Experience deploying mobile or vehicle-based technology solutions preferred
  • Experience with mobile computing devices, in-car video systems, body cameras, or related public safety technology preferred
  • ONVIF and video management system knowledge preferred
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