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The UC Irvine Police Department provides public safety and law enforcement services 24 hours a day, seven days a week, for the UCI Irvine campus and properties and the UCI Health Network. Public Safety Responders are frequently the first contact the public may have when seeking assistance or requesting services at any UCI location. They provide information, directions, and general assistance, patrol and respond to calls for service, respond to emergencies, monitor suspicious activity, provide escorts, and assist with de-escalation. In the Health setting, they are a direct patient-facing position often found in the emergency department and various clinical settings.
Job Responsibility:
Provide information, directions, and general assistance
Patrol and respond to calls for service at the various UCI properties
Respond to emergencies like disturbances or medical crises
Monitor suspicious activity
Provide escorts
Assist with the de-escalation of violent situations
Act as a security and safety presence within healthcare facilities
Assist in placing persons in restraints
Write reports
Monitor patients as needed
Staff and monitor security systems, including cameras, monitors and alarms
Conduct foot, bike, and vehicle patrols
Perform visitor control
Staff the Public Safety Operations Center (PSOC) and provide real-time intelligence through alarms, radios, cameras, and direct observation
Requirements:
Must be licensed and able to operate a motor vehicle and/or golf cart style vehicle safely
Must be able to qualify to use a Taser (Electronic Control Device) effectively and safely
Must be able to demonstrate good decision making skills and judgment skills when interacting with the public as well as in high stress incidents that may include medical and mental health crisis situations and emergency situations
Must be able to work variable shifts including: days, evenings, nights, weekends, and holidays
Must be able to read, write and speak English
Must be able to display excellent customer service
Must be able to conduct sustained foot and/or bike patrols, or extended stationary (standing/sitting) post assignments
Must be able to monitor and effectively use public safety alarms, radios, and video surveillance systems
Must be able to communicate effectively
Valid California Driver's License
Valid California BSIS Security Guard License
Nice to have:
Hospital Security Experience
Experience working in a University environment
Bilingual is a plus
1-3 years Prior experience working a position that requires interaction with the public and providing services