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Responsible for providing support to Public Safety operations at CW facilities. Duties may include, but not limited to, any or all of the following: patrol assigned areas of facilities and grounds and respond to emergent situations and calls for service; perform inspection tours and investigate incidents, as well as general office or record keeping tasks; verbally de-escalate and if needed, physically restrain patients or disruptive individuals; perform Weapon Screening services to prevent weapons and other prohibited property from entering Children's property; secure property/evidence as needed/directed; liaison with MRMC Campus Public Safety/Security departments and local, state and federal law enforcement.
Job Responsibility:
Patrols (by foot) assigned areas of facilities and grounds according to established schedule and investigates unusual occurrences
Investigates and writes incident reports on a wide variety of security-related incidents
Assists Public Safety Dispatchers working in Communication Center as needed
Responds to emergency situations of various types
Performs Weapon Screening services at designated locations to prevent weapons and other prohibited property from entering Children's property
Questions or detains suspicious individuals or criminal violators on CW leased and/or owned properties
Badges and/or screens visitors per the visitation policy
Maintains current knowledge of CW policy and procedures and department Standards of Work (SOW)
Requirements:
High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED) required
1+ years Experience in customer service required
BLS-Basic Life Support Healthcare Provider - American Heart Association/American Red Cross/National Safety Council within 90 Days required
Ability to successfully complete all required introductory and annual competency training processes
Ability to read and write in order to review and complete required incident reports and perform various recordkeeping activities
Strong interpersonal, written, and verbal communication skills
Intermediate computer skills in order to utilize current and future equipment and systems (PC software applications, Microsoft Word, Excel, Access, Epic hospital software application, CAD, Incident Reporting, Surveillance Systems, Weapon Screening, etc.)
Analytical skills necessary in order to inspect, respond and manage emergent situations
Ability to successfully complete and maintain all testing requirements under the Physical Capacity Exam (PCE)
Ability to successfully complete and maintain all department training requirements in physical/verbal intervention and control technique program, use of typical security/law enforcement duty equipment (baton, handcuffs, etc.) and clinical violent restraint devises
Ability to successfully complete and maintain all training requirements in the Marcus Crisis Prevention Program (MCPP)
Currently certified or ability to successfully complete IAHSS Basic certification within 6 months of hire or promotion
Currently certified or ability to successfully complete department training in Defensive Tactics for Security (DTS) within 3 months of hire or promotion
Post high school coursework in criminal justice or equivalent field of study preferred
1+ years Experience as a uniformed security officer in healthcare security, public safety, corporate security, law enforcement, and/or military service preferred
1+ years Experience performing weapon screening preferred
Nice to have:
Post high school coursework in criminal justice or equivalent field of study
1+ years Experience as a uniformed security officer in healthcare security, public safety, corporate security, law enforcement, and/or military service